Systems Analyst

Leaders In Care Ltd; Ilford; Hybrid; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

Travel to sites

Benefits package

Job summary

Leaders In Care Ltd in London/SE region is seeking an experienced Systems Analyst to optimise and support key business systems across multiple sites. You will gather requirements, analyse processes, and work with stakeholders to ensure secure, compliant, and high-quality care operations.

The role involves EHRs, workforce management, HR, and compliance systems, training users, delivering reports, and enabling digital transformation.

Qualifications

• Experience as a Systems Analyst or Business Analyst.
• Strong understanding of business processes, system analysis, and data flows.
• Experience supporting or implementing enterprise systems.
• Excellent stakeholder management and communication skills.
• Structured, analytical approach to problem solving.
• Experience delivering user training and supporting system adoption.

Responsibilities

• Analyse existing business processes and identify opportunities to improve system performance and efficiency.
• Gather, document, and validate business and system requirements.
• Support the implementation and rollout of new business systems across multiple locations.
• Coordinate system testing, data migration, and go-live activities.
• Deliver user training and create clear, engaging documentation.
• Provide ongoing system support and troubleshoot technical issues.
• Produce reports and dashboards to support operational decision‑making.
• Ensure data integrity, security, and compliance with GDPR and industry standards.
• Work collaboratively with internal teams, external suppliers, and key stakeholders.

Skills

Analytical

Stakeholder management

System analysis

Data flows

Job description

Systems Analyst

Location:London and South East (Remote role with travel expected to homes)

Salary: £50,000 - £55,000 + Benefits

Are you an experienced Systems Analyst with a passion for improving business processes through technology? Do you enjoy working closely with stakeholders to deliver system improvements that make a real difference?

We're recruiting on behalf of an established organisation within the care sector that is investing heavily in its digital transformation. This is an exciting opportunity to play a key role in implementing, optimising, and supporting a range of business-critical systems across multiple sites.

The Role

Working closely with operational teams, senior stakeholders, and third-party suppliers, you'll help ensure that technology supports the delivery of safe, efficient, and high-quality care. You'll be involved in everything from analysing existing processes and gathering requirements to supporting new system implementations, user training, reporting, and ongoing system optimisation.

This is a varied position offering the opportunity to contribute to projects involving Electronic Care Records, workforce management, HR, compliance, and other operational systems.

Key Responsibilities

• Analyse existing business processes and identify opportunities to improve system performance and efficiency.
• Gather, document, and validate business and system requirements.
• Support the implementation and rollout of new business systems across multiple locations.
• Coordinate system testing, data migration, and go-live activities.
• Deliver user training and create clear, engaging documentation.
• Provide ongoing system support and troubleshoot technical issues.
• Produce reports and dashboards to support operational decision-making.
• Ensure data integrity, security, and compliance with GDPR and industry standards.
• Work collaboratively with internal teams, external suppliers, and key stakeholders.

About You

You'll be an experienced Systems Analyst or Business Analyst with strong communication skills and the ability to bridge the gap between technical teams and end users.

You'll ideally have:

• Previous experience as a Systems Analyst, Business Analyst, or similar.
• Strong understanding of business processes, system analysis, and data flows.
• Experience supporting or implementing enterprise systems.
• Excellent stakeholder management and communication skills.
• A structured, analytical approach to problem-solving.
• Experience delivering user training and supporting system adoption.

Desirable

• Experience within healthcare, social care, or another regulated environment.
• Knowledge of Electronic Care Records or workforce management systems.
• Understanding of GDPR, compliance, and information governance.
• Experience working on system implementation or digital transformation projects.
• Project management or ITIL qualifications would be advantageous.

What's on Offer?

• £50,000 - £55,000 salary, depending on experience.
• Hybrid working with travel to sites as required.
• A varied and rewarding role with genuine project ownership.
• The opportunity to influence digital transformation across an established organisation.
• Collaborative and supportive working environment.
• Excellent benefits package.
• Ongoing professional development and career progression opportunities.

If you're looking for a role where your analytical skills and systems expertise can have a genuine impact on people and operations, we'd love to hear from you.