IT Support Engineer - 12 Month FTC

Plexus Corp.; Bathgate; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Development plans

Private medical insurance

Pension contributions

33 days annual leave

Job summary

Plexus in the United Kingdom is seeking an IT Support Engineer / Systems Admin for a 12-month on-site contract. The role focuses on infrastructure stability, advanced troubleshooting, and project work across core server, AD, DNS/DHCP, and networking.

Candidates should have 2+ years in IT support or sysadmin, Windows Server 2016/2019/2022, PowerShell, and knowledge of VMware, VLANs, VPNs. The team offers development plans and a comprehensive benefits package.

Qualifications

• 2+ years in an advanced IT support, Systems Administration, or Infrastructure Engineering role.
• Proficiency with Windows Server operating systems (2016/2019/2022).
• Proficiency in scripting using PowerShell for routine administrative tasks and automation.
• Solid understanding of Layer 2/Layer 3 networking, VLAN configuration, and VPN technologies.
• Exceptional diagnostic, analytical, and mentoring abilities to guide colleagues and interact confidently with senior management.

Responsibilities

• Focus on advanced problem resolution and infrastructure stability.
• Serve as the escalation point for complex hardware, software, and network incidents, driving issues to resolution.
• Manage and maintain core server infrastructure (physical and virtualized environments, e.g., VMware), including patching, monitoring, and troubleshooting performance bottlenecks.
• Oversee and optimize Active Directory structure, Group Policy Objects (GPOs), DNS, and DHCP services.
• Develop, implement, and maintain IT operational documentation and disaster recovery procedures for critical systems.
• Lead small to medium-scale IT projects, such as system upgrades, migrations, or rollout of new infrastructure technologies.
• Support Global projects to ensure smooth transitions.
• Provide advanced troubleshooting and support for sophisticated network components (e.g., firewalls, managed switches, Wi-Fi configurations).

Skills

Windows Server

PowerShell

Networking (L2-L3)

Troubleshooting

Mentoring

Tools

VMware

Active Directory

DNS/DHCP

Group Policy

Job description

About Plexus

At Plexus, our vision is to help create the products that build a better world. By embracing an innovative culture of excellence, we pride ourselves on designing, manufacturing and servicing some of the world’s most transformative products. From life‑saving medical technology and mission‑critical defense solutions to sophisticated industrial automation, we’re proud to partner with our customers to bring their complex ideas to market.

Our Values

Our values unite and guide us in everything that we do: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.

Position: IT Support Engineer / Systems Admin

This role is an on‑site, 12‑month, fixed‑term contract with the possibility of extension.

Responsibilities

• Focus on advanced problem resolution and infrastructure stability.
• Serve as the escalation point for all complex hardware, software, and network incidents, driving issues to complete resolution.
• Manage and maintain core server infrastructure (physical and virtualized environments, e.g., VMware), including patching, monitoring, and troubleshooting performance bottlenecks.
• Oversee and optimize our Active Directory structure, Group Policy Objects (GPOs), DNS, and DHCP services.
• Develop, implement, and maintain IT operational documentation and disaster recovery procedures for critical systems.
• Lead small to medium‑scale IT projects, such as system upgrades, migrations, or rollout of new infrastructure technologies.
• Support Global projects to ensure smooth transitions.
• Provide advanced troubleshooting and support for sophisticated network components (e.g., firewalls, managed switches, Wi‑Fi configurations).

What We’re Looking For

• 2+ years in an advanced IT support, Systems Administration, or Infrastructure Engineering role.
• Deep proficiency with Windows Server operating systems (2016/2019/2022) and virtualization technologies.
• Proficiency in scripting using PowerShell for routine administrative tasks and automation.
• Solid understanding of Layer 2/Layer 3 networking, VLAN configuration, and VPN technologies.
• Exceptional diagnostic, analytical, and mentoring abilities to guide colleagues and interact confidently with senior management.

Benefits

• Bespoke development plans and volunteer time off.
• Private medical insurance, Employee Assistance Program and vision care.
• Enhanced pension contributions, life assurance, and group income protection.
• Electric Vehicle and Cycle to Work schemes, plus 33 days of annual leave.

Accessibility and Accommodations

As a Disability Confident employer, we recruit purely on the basis of skills and merit, ensuring an equitable process for everyone. If you require support during the application process, please contact us at [e-mail] with your contact information and a description of your needs.