System Technician - Canton

Stadler Rail AG; Cardiff; On-site; GBP 32,000 - 52,000; Full time

Job summary

Stadler Rail Service UK Limited (SRS UK) is recruiting a System Technician to join the Production team in Cardiff. You will fault-find on the 231 and 756 fleets, provide technical support, and ensure quality checks meet contractual service levels.

You will mentor teammates, prepare reports in the Maintenance Management System, and collaborate with RAMS/Performance Engineers to drive improvements while strictly following health and safety standards.

Qualifications

• Completed a recognised apprenticeship (Electrical/Electronic bias) with NVQ Level 5 or equivalent.
• Extensive engineering experience in rolling stock maintenance.
• Experience managing small teams and coordinating production activities.

Responsibilities

• Undertake fault finding and identify the required repair.
• Provide support across the business for condition monitoring systems.
• Perform secondary checks of colleagues' work (four-eyes principle).
• Answer technical questions from colleagues and clients.
• Provide technical feedback to RAMS/Performance Engineer and depot teams.
• Identify risks, assess them, and propose mitigations in line with legislation.
• Review faults and actions from depot production teams for RAMS reviews.
• Mentor and support other production team members.
• Produce high-quality reports on defects and maintenance tasks.
• Inform and persuade managers to adopt improved systems and ways of working.
• Observe health and safety practices and maintain tidy workplace.
• Determine task order in consultation with Shift Production Manager.
• Identify personal development needs, technical and non-technical.
• Provide technical coaching and quality assurance across the business.

Skills

Fault finding

Schematic reading

Team leadership

Planning & scheduling

Problem solving

Health & safety

Education

Electrical/Electronic bias apprenticeship

NVQ Level 5 or equivalent

Tools

Microsoft Office

Job description

Stadler has been building trains for over 80 years. Thanks to our innovation, strength, flexibility and reliability, we are a leading manufacturer of rail vehicles today. Around 13,000 employees work at several production and engineering sites and at over 70 service locations in Europe, North America and North Africa.

Stadler Rail Service UK Limited (SRS UK) is a subsidiary of Stadler. SRS UK provides a train maintenance service for a growing number of clients in the UK. In the next few years over 150 new Stadler trains will be joining the UK Rail Network which signifies the start of an exciting future for Stadler in the UK. Our current depot locations are in Cardiff, Glasgow, Liverpool, Newcastle and Norwich offering a wide scope of opportunity for someone looking to develop a career in the UK Rail Industry.

We are looking to recruit a System Technician to join the Production team at our Canton depot, reporting to the Technical Team Manager. Working on the 231 and 756 fleet, you will offer detailed and technical support to the business ensuring up to date information and status is known at all times. You will be responsible for fault finding, liaising with internal and external key stakeholders and performing quality secondary checks for the work of your colleagues demonstrating your expert knowledge to ensure contractual levels of service are met.

Why join us

Innovative Environment: Work with the latest technology in the rail industry, contributing to the development of state of the art trains.

Growth and Development: Be part of a dynamic company with an order book extending into the next decade, ensuring long-term career opportunities and stability.

Passionate Team: Collaborate with a team of dedicated professionals who share your enthusiasm for rail transport and innovation.

Customer-Centric Approach: Play a key role in delivering exceptional service to our growing number of customers across the UK.

Environment and Sustainability: Be part of our team and help us make significant strides towards zero emissions with state of the art electric trains. We are working towards creating a cleaner, greener future in rail transport.

Diversity, Equality and Inclusive: Be part of our mission to expand diversity, equality, and inclusion within our workplace where everyone feels valued and empowered. We believe that a variety of perspectives and background improves our team and drives our success.

How you can make an impact

In this exciting position, you will be at the centre of our operations, providing essential technical and production knowledge that drives our business forward. You'll ensure our services run smoothly and on time while maintaining industry leading performance standards. Every day will bring new challenges and opportunities for you to make an impact in a fast-paced, rewarding environment.

Your tasks and responsibilities

• Undertake fault finding and identify the associated repair required.
• Provide support across the business for all condition monitoring and manually monitored systems on the train and its interfaces.
• Perform secondary checks of colleagues' work (four-eyes principle).
• Answer technical questions from colleagues and handle practical questions from clients.
• Provide assistance and technical feedback to the RAMS/Performance Engineer and depot production teams on technical incidents, including Line of Route Technicians as required.
• Identify risks within own scope of work, assess them, and provide options to mitigate or resolve them, ensuring compliance with relevant legislation.
• Review and summarise faults, failures, and actions taken by depot production teams as required by the RAMS/Performance Engineer.
• Mentor and support other members of the production team.
• Produce high-quality reports on all in-service and other defects, both at system and component levels, in the business Maintenance Management System (SRMS or other) and general report writing, whether technical, non-technical, or production related.
• Inform, negotiate, and persuade managers and colleagues to lead and support the development and implementation of improved systems and ways of working across the business.
• Observe all health and safety practices, including maintaining a tidy workplace and properly disposing of substances with a high environmental impact.
• Determine the best order of tasks to be performed in consultation with the (Shift) Production Manager and decide how to work with the available equipment and work instructions/maintenance list, based on knowledge and experience.
• Identify and manage personal effectiveness and development, both technical and non-technical.
• Support other parts of the business by providing technical coaching and/or mentoring, and quality assurance as required.
• Perform all other relevant work as requested, within reason. The above is not an exhaustive list.

How you will contribute

• Proficient in modern technical systems, fault-finding techniques, and the ability to read electrical/mechanical schematics.
• Strong understanding of risk and safety in the workplace, especially from a production perspective.
• Extensive engineering experience in rolling stock maintenance and knowledge of maintenance activities for a multi-disciplined transport fleet.
• Experience managing small teams and addressing first-line people management issues.
• Demonstrated ability to solve complex technical problems effectively.
• Passion for continual improvement, including self-improvement and operational excellence.
• Proficiency in system know-how and performance improvement techniques.
• Understanding of health and safety legislation and standards related to production and transport.
• Completed a recognised apprenticeship (City and Guilds/BTEC level) with an /Electrical/Electronic bias and NVQ level 5 or equivalent.
• Good level of IT proficiency, including Microsoft Office packages.
• Experience in planning and scheduling work effectively within an engineering context.
• Strong customer-driven attitude focused on delivering quality results and supporting team members.

Your benefits

Your contact person

Amelia Walsh

[phone]