System Integrations Manager

TieTalent; Swinton; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the marketing sector is seeking a System Integrations (IPAAS) Manager to enhance their platform integrations across CRM and customer-support applications. This role involves collaborating with stakeholders, maintaining integration documentation, and ensuring high availability of core functionalities. The ideal candidate will possess strong IPAAS engineering skills, project management capabilities, and a solution-oriented mindset.

Qualifications

• Strong understanding of IPAAS engineering and solution design.
• Experience with data languages like Python and Java is beneficial.
• Project management experience for timely integration project delivery.

Responsibilities

• Maintain 99.9% availability of CRM and core functionalities.
• Deliver a scalable integrations platform.
• Contribute to a positive eNPS score.

Skills

Solution-oriented mindset

Continuous improvement focus

Strong understanding of IPAAS engineering

Exemplary documentation skills

Highly data literate

Project management skills

Confident communicator

Job description

The System Integrations (IPAAS) Manager is a new position within the Operations arm of the Moorepay marketing team. The role will work cross-functionally, collaborating with core stakeholders in the data leadership and data operations communities within Moorepay/Zellis to deliver robust platform integrations across our CRM and customer-supporting applications.

The role-holder will be responsible for all documentation, setup, and maintenance of integrations created via direct connectors and through our IPAAS platform (Workato), along with any associated training and communication. This role is crucial for unlocking the value of our data within the Moorepay Data Platform for operational roles.

Building close relationships with the Data Systems Manager, platform owners, and the wider leadership community, the role-holder will primarily work within Workato and all related systems and applications.

Skills & Experience

• Solution-oriented mindset and logical thinker
• Focus on continuous improvement and the +1% methodology
• Ownership of learning, recognizing gaps and applying new knowledge
• Strong understanding of IPAAS engineering, solution design, testing, and onboarding processes
• Exemplary documentation skills, including schematics and change controls
• Ownership and stewardship of IPAAS software within Moorepay
• Ability to build close working relationships with stakeholders, including leadership, data operations, system users, and vendors
• Highly data literate with expertise in relevant data languages (Python, Java, etc.) beneficial
• Knowledge of GDPR and data regulatory frameworks
• Project management skills for delivering integration projects on time
• Prioritizes accuracy and precision
• Confident communicator, capable of discussing complex topics straightforwardly
• Contributes to a positive team culture

Key Accountabilities

• Maintain 99.9% availability of CRM and core functionalities
• Deliver a bulletproof, scalable integrations platform
• Deliver Project Sunrise over FY26
• Contribute to a positive and improving eNPS score