System Development Engineer, Amazon Payment Products

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a System Development Engineer, where you'll design innovative solutions for complex challenges. This role offers the chance to work on large-scale distributed systems, enhance operational excellence, and mentor team members in a collaborative environment. With a focus on customer experience, you'll engage in strategic planning and problem-solving while contributing to a diverse and inclusive workplace. If you're passionate about technology and eager to make an impact, this opportunity is perfect for you.

Qualifications

• 4+ years in system development and engineering with a focus on innovative solutions.
• Experience in diagnosing complex operational issues and improving system resilience.

Responsibilities

• Design and deliver technology solutions for complex business problems.
• Mentor team members and participate in strategic planning.

Skills

Problem Solving

Critical Thinking

Communication

Collaboration

Mentoring

Tools

CI/CD Pipelines

Job description

System Development Engineer, Amazon Payment Products

The Amazon Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually, and use our products on and off Amazon.
We build systems that provide various payments features and process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, pay using installments, pay with reward points, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works.
If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce product and services platform.

Key Responsibilities:

1. Problem Solving and Solution Design:
   Identify and solve ambiguous problems, architectural deficiencies, or areas where your team's systems hinder the innovation of other teams. Design and deliver pragmatic, efficient, and cost-effective technology solutions to address complex business problems. Make appropriate trade-offs and re-use or extend prior work where possible. Thoroughly test your work and ensure clear, accurate, and concise documentation.
2. Strategic Contribution and Influence:
   Participate in strategic planning and decision-making with customers, partner teams, and peers. Work backwards from the customer experience, balancing customer requirements with team requirements and influencing your team's goals and programs. Participate in your organization's Operational Planning process. Actively review your team's technology solutions and operations.
3. Team Mentorship and Development:
   Train new teammates, helping them understand your team's customers, systems, and processes. Participate in hiring and developing others, and effectively mentor team members within your organization.
4. Operational Excellence:
   Deeply understand your team's systems and thoroughly diagnose problems in all aspects of operations, including hardware, software, and operating environments. Resolve the root cause of difficult performance, reliability, or availability issues and deliver innovative solutions. Learn how your team's components behave as part of the larger organizational system and analyze systems to identify operational risks at the product or service level. Participate in design, operations, and post-incident reviews to identify risks to resilience and deliver projects that mitigate those risks. Improve operational excellence across teams and provide guidance to peers outside your own team.

A day in the life

L5 System Development Engineer II will be responsible for designing and delivering innovative technology solutions that address complex business problems. L5 Sysdev will a) work autonomously, with the ability to seek direction from peers and managers when needed. b) will consider the long-term implications of the systems you build, ensuring they are scalable, efficient, and cost-effective. c) will be a trusted technical contributor, participating in strategic planning and decision-making with customers, partner teams, and peers.

BASIC QUALIFICATIONS

• 4+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• Experience with CI/CD pipelines build processes
• Minimum 4 years of experience in system development and engineering
• Proven track record of designing and delivering innovative technology solutions to complex business problems
• Strong problem-solving and critical thinking skills
• Excellent communication and collaboration abilities, with the ability to work effectively with cross-functional teams
• Experience in strategic planning and decision-making, with the ability to balance customer and team requirements
• Expertise in diagnosing and resolving complex operational issues, with a focus on improving system resilience
• Experience in mentoring and developing team members

PREFERRED QUALIFICATIONS

Experience with distributed systems at scale

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.