System Development Engineer, Payments Acceptance and Experience Tech

Amazon; London; On-site; GBP 40,000 - 90,000; Full time

Job summary

Join a dynamic development environment where you will be at the forefront of building innovative global payments solutions. This role offers a unique opportunity to work with cutting-edge technologies and contribute to a team that manages all Amazon branded payment offerings globally. You will be responsible for developing high-quality software solutions, troubleshooting issues, and enhancing operational excellence. If you are passionate about technology and eager to make a significant impact in a fast-paced environment, this position is perfect for you. Embrace this chance to grow your career while delivering exceptional payment experiences to customers worldwide.

Qualifications

• Strong understanding of computer fundamentals and practical experience in building full stack systems.
• Experience with web-based applications at massive scale is helpful.

Responsibilities

• Troubleshoot, diagnose and fix production software issues.
• Develop tools, automations and monitoring solutions.
• Provide support for incoming tickets and maintain service level agreements.

Skills

Java

Ruby

Python

C++

C#

Perl

Shell Scripting

Automation Tools

Tools

AWS

Web Technologies

Job description

System Development Engineer, Payments Acceptance and Experience Tech

rekindle program
Note: For more details on the rekindle program, please visit - rekindle program

Want to be part of a dynamic development environment within Amazon and be at the forefront of building new, innovative global payments products and solutions?

Amazon Consumer Payments team at Amazon India Development Center, Bangalore is looking for developers to design and build next generation global payments solutions that revolutionize the way customers pay. The Amazon Payments Team manages all Amazon branded payment offerings, globally. These offerings are growing rapidly and we are continuously adding new market-leading features and launching new products. Our payments products (Amazon Co-Branded Credit Cards, Private Labeled Credit Cards, Non-Amazon Branded Credit Cards, Shop with Points and Foreign Exchange) provide the most innovative payment experience on and off Amazon. We manage a financial services ad serving platform (100+ billions of impressions per year) through Amazon’s purchase path where we offer Amazon branded and non-branded payment products and services.

As we build innovative payments solutions for our customers, the role provides a huge opportunity for the developers to build a strong portfolio of patents for Amazon. The role will also include defining and implementing extensible, multi-faceted solutions that support global and region specific payments specific protocols and workflows. This is a critical program for Consumer Payments, with high leadership visibility, and opportunity for delivering significant business value.

We are looking for passionate, experienced system software developers that can work with a team of developers in delivering high quality software solutions to support a variety of customer use cases and are scalable to handle Amazon volume.

Developers in the team need a strong understanding of computer fundamentals and practical experience in building full stack, large scale distributed systems. Experience with web-based applications and/or web services-based applications, especially at massive scale, is also helpful.

Key job responsibilities
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automations and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems.

Some of the key job functions

1. Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services.
2. Work on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts, AWS, web technologies projects.
3. Software deployment support in staging and production environments.
4. Develop tools to aid operations and maintenance.
5. System and Support status reporting.
6. Ownership of one or more Digital products or components.
7. Customer notification and workflow coordination and follow-up to maintain service level agreements.
8. Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set.

A day in the life
Provide support of incoming system tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services. Work on operations and maintenance driven coding projects, AWS, web technologies projects. Software deployment support in staging and production environments in some scenarios. Develop tools to aid operations and maintenance. System and Support status reporting. Ownership of one or more Payments products or components. Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set.

BASIC QUALIFICATIONS

- Knowledge of at least one modern programming language such as C, C++, Java, or Perl
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Experience with tools for automation (building, testing, releasing or monitoring)

PREFERRED QUALIFICATIONS

- Knowledge of and proficiency in the use of Python scripting language
- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.