System Coordinator (12-Month Fixed Term Contract)

TN United Kingdom; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in Birmingham is seeking a System Coordinator for a 12-month fixed term contract. This role is crucial for maintaining the accuracy and usability of their core business system, Synergist. The successful candidate will coordinate data cleansing projects, collaborate with various teams, and implement necessary updates. The position offers a competitive salary and numerous perks, including 25 days of holiday, a pension scheme, and smart working options.

Benefits

25 days’ holiday + bank holidays

Annual Wellbeing Day

Pension Scheme

Corporate Medical Cash Plan

Smart Working Options

Employee Assistance Programme

Cycle to Work Scheme

Monthly Employee Awards

Paid Volunteer Day

Referral scheme

Qualifications

• Experience working with Synergist or similar software is highly desirable.
• Strong organisational and project coordination skills.

Responsibilities

• Coordinate and track progress of Synergist data cleansing projects.
• Liaise with stakeholders to clarify data ownership and resolve inconsistencies.
• Conduct regular audits to identify and resolve data discrepancies.

Skills

Organisational skills

Project coordination

Attention to detail

Problem solving

Collaboration

Education

Experience with Synergist

Experience in operations

Job description

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System Coordinator (12-Month Fixed Term Contract), Birmingham

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Client:

Inspired Thinking Group (ITG)

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5a49fc796c07

Job Views:

2

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

The System Coordinator plays a vital role in supporting the ongoing data cleansing and system optimisation projects within Synergist. This fixed term contract role is critical to ensuring the accuracy, consistency and usability of a core business system. This role takes ownership of coordinating cleansing initiatives, collaborating with teams across the business, and implementing the required updated directly within Synergist.

Key Responsibilities:

• Coordinate and track the progress of all Synergist data cleansing projects, ensuring tasks are completed on schedule.
• Liaise with stakeholders to clarity data ownership and resolved inconsistencies.
• Action updates directly in Synergist, including but not limited to client records, project codes, time tracking categories, resource data, and billing structures.
• Maintain detailed documentation of changes made and processes followed.
• Flag and escalate issues that require strategic or technical input.
• Assist with setting up new or amended system conventions, naming standards, or reporting structures as needed.

Reporting and Analysis:

• Support ad hoc-ly with Synergist based reporting.

Data Integrity and Security:

• Once cleansing is complete coordinate and communicate an audit schedule.
• Conduct regular audits to identify and resolve data discrepancies.

Process Improvement:

• Work closely with finance, and other stakeholders to identify and implement process improvements.
• Develop and maintain documentation for system processes and best practices.
• Capture and document and maintain data flow processes.

User Training & Support:

• Provide basic support for users following any system changes as a result of the work undertaken

Compliance and Regulation:

• Ensure financial systems are compliant with internal policies and external regulations.

Requirements

• Experience working with Synergist or similar software is highly desirable.
• Strong organisational and project coordination skills.
• High attention to detail and methodical approach to problem solving.
• Comfortable making structured data changes within a live system environment.
• Good coordinator who can work collaboratively across teams.
• Experience in operations, data administration, or systems coordination preferred.

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays– we understand the importance of you getting some down time.
• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings– through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme– our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme– know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.