System and Data Engineer

HCRG Workforce Solutions; Kendal; On-site; GBP 30,000 - 45,000; Full time

Job summary

A dynamic workforce solutions provider in Kendal is seeking a System and Data Engineer to lead technical operations for both on-premise and cloud applications. This full-time position emphasizes customer service and collaboration with stakeholders, requiring relevant qualifications and substantial experience in application support and ICT. The ideal candidate will facilitate smooth application management and development, ensuring compliance with service level agreements.

Qualifications

• Demonstrable relevant competence in application support.
• Experience in using advanced software tools for application development.
• Theoretical and practical knowledge of ICT's application in organizations.

Responsibilities

• Lead technical officer for applications and technologies.
• Manage and resolve application matters for customer-centric service.
• Develop and maintain contacts with third-party suppliers.

Skills

Application support

Cloud environments

Customer service

Education

NVQ4, HND+, Gen deg, prof qualified

Tools

Advanced Software tools

Job description

Overview

System and Data Engineers in Kendal, Westmorland and Furness. These are full time temporary positions on ongoing basis. The purpose of the ICT Systems and Data Engineer is to develop, integrate, deliver configure and support the business applications and databases upon which the business relies, within agreed standards, legislative and practice frameworks. Supporting the ICT Systems and Data Manager, with technical advice, service planning and other related issues. Working within the ICT team to deliver the best experience for the end-user.

Responsibilities

• Act as technical lead officer for a portfolio of applications and technologies for both on premise and cloud environments
• Chair regular meetings with Business specialists and communicate with third parties as necessary on problem solutions and development upgrades
• Ensure successful identification, diagnosis, management and resolution of all application matters to ensure an effective customer-centric approach for the delivery of services to customers
• Contribute to business continuity planning and testing for a specified application or group of applications
• Contribute towards service delivery to ensure that agreed SLA\'s are met
• Monitor and control own work to achieve set targets to required standards
• Develop and maintain positive professional contact with third party suppliers
• Be responsible for continuing system management and system enhancements
• Act as primary point of contact for the customer
• From a theoretical base investigate and establish business requirements, prepare scoping documents encompassing: development options, system upgrades with technical plans, system modifications, carry out system analysis, outage planning and quotations where necessary for agreement by the business
• Assess and mitigate against risk when developing and applying application solutions

Qualifications

• NVQ4, HND+, Gen deg, prof qualified (ex degree) or demonstrable relevant competence

Knowledge

• In depth theory and further job knowledge of application support, development and delivery

Experience

• Substantial period of working in a relevant role or environment
• Use of Advanced Software tools for application support and development
• Theoretical and practical knowledge of the effective application of ICT in organisations
• Expertise: Performance of a wide range of activities involving a full working knowledge of specific administrative and/or advanced practical processes and procedures

How to apply

Please apply to it or call Neven on 07936348296!