Technical Services Manager

PRS; Wembley; On-site; GBP 65,000 - 70,000; Full time

Benefits offered by this job

25 days holiday

Pension up to 8%

Private medical insurance

Life assurance

Wellbeing days

Employee assistance programme

Flexible benefits

Cycle to work scheme

Salary sacrifice car scheme

Job summary

PRS is seeking an experienced Technical Services Manager to coordinate planned and reactive maintenance across a trophy asset in North West London. The role is client-facing, managing a 24/7 engineering operation and ensuring uptime, compliance and exemplary service.

Applicants should be fully qualified in mechanical or electrical engineering (apprenticeship preferred) with at least five years in a technical management role within a complex M&E environment; additional qualifications such as

Qualifications

• Fully qualified in mechanical or electrical engineering.
• Minimum 5 years in engineering/technical management in a commercial M&E environment.
• IOSH/NEBOSH or similar training is a bonus.

Responsibilities

• Lead the on-site engineering team to deliver exceptional M&E service standards.
• Monitor performance, drive continuous improvement and take corrective action.
• Act as the technical authority on site, providing guidance and solutions.
• Identify and deliver additional works, including quotations and proposals.
• Drive energy efficiency and sustainability across the contract.
• Ensure compliance with regulations and safe systems of work.
• Support planning and delivery of major stadium events with maximum uptime.
• Develop team capability through coaching and training plans.
• Build strong client relationships as a trusted technical advisor.

Skills

Team leadership

M&E expertise

Electrical & mechanical

Regulatory compliance

Client engagement

Contract management

Education

Engineering qualification (mechanical/electrical)

Job description

Our client are one of the most well established commercial engineering services firms, with a number of customers across FM / Building Services, Rail, Construction and more. They currently seek an experienced Technical Services Manager to coordinate planned and reactive maintenance delivery across a trophy asset in North West London. Guideline salary for this position is circa £65 - 70,000 as a basic, as well as a travel allowance, private healthcare and other standard benefits.

Its a high-profile, client-facing role involving management of a 24/7 operation of engineering teams, liaising with organisational and clients senior leadership, and ensuring engineering excellence, compliance, and customer experience across a complex, live environment.

Candidates must be fully qualified in an engineering discipline (mechanical / electrical), ideally through a full apprenticeship, with at least five years experience in an engineering or technical management role within a similar commercial M&E environment. Along with core technical certificates, additional training such as IOSH/NEBOSH, Water Treatment, or Authorised Person status across Low & High Voltage or Mechanical Systems would be a bonus.

Key functions of this role will include:

• Leading the on-site engineering team to deliver exceptional technical service standards across all M&E systems
• Monitoring performance, driving continuous improvement, and taking corrective action where required
• Acting as the technical authority on site, providing guidance, support, and solutions to complex issues
• Identifying and delivering additional works opportunities, including producing quotations and proposals
• Driving energy efficiency and sustainability initiatives across the contract
• Ensuring full compliance with statutory regulations, company policies, and safe systems of work
• Supporting the planning and delivery of major stadium events, ensuring maximum system uptime
• Developing team capability through coaching, training plans, and strong leadership
• Building strong client relationships and acting as a trusted advisor on technical matters

Experience required:

This is a high-profile and fast paced site, which will require someone experienced in or capable of operating in a pressurised, time-sensitive environment.

• Strong background in managing M&E services within a critical or complex environment
• Proven ability to lead. Capable of motivating, develop, and performance manage engineering teams
• Is technically strong across electrical and/or mechanical building services systems
• Strong understanding of compliance, statutory regulations, and safe systems of work (PTW, RAMS, SOPs, EOPs)
• Confident in client engagement and able to build long-term, trusted relationships
• Experience identifying and delivering additional works and value-add opportunities
• Remain calm and effective under pressure, particularly in live or event-driven environments

Some of the benefits include the following:

• 25 Days Holiday + Bank Holidays (with Buy/Sell option)
• Pension with up to 8% employer contribution
• Private Medical Insurance
• Life Assurance
• Personal Wellbeing and Volunteer Days
• Employee Assistance Programme (24/7 support, counselling, legal advice)
• Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, and Cycle to Work scheme
• Salary sacrifice car scheme (Hybrid/Electric Vehicle)