SWRK 6008 - G3 Enhanced Senior Social Care Worker (605563)

South Lanarkshire Council; East Kilbride; On-site; GBP 41,000 - 42,000; Full time

Benefits offered by this job

Local government pension scheme

Up to 33 days annual leave

Public holiday entitlement (up to 10)

Job summary

South Lanarkshire Council is seeking an Enhanced Senior Social Care Worker to manage crisis situations in care for service users at Meldrum Gardens, East Kilbride. The role involves staffing rotas, monitoring workloads across shifts, and responding to emergencies on a 37-hour week basis.

You will assess incidents, ensure safe checks, prepare audit reports for inspections, and contribute to improvements in health and safety within the unit.

Qualifications

• Ability to respond to crisis situations and manage care of service users.
• Oversee staffing rotas and workloads across shifts.
• Prepare and review audit reports for inspections and external audits.

Responsibilities

• Staff rotas and allocate workloads per shift, adjusting to emergencies.
• Observe and assess employee performance across all grades.
• Record service user incidents with care planning discussions and updates to relevant parties.
• Respond to complaints from the public, employees and service users to support resolution.

Skills

Crisis management

Staff rotas

Audit reporting

Health & safety

Decision making

Communication

Job description

Description

ACTUAL CLOSING DATE: Applications must be received by 15 November 2026 at 11:55pm.

Location: Meldrum Gardens, East Kilbride

Hours: 37hrs per week, temporary until 31 July 2027

Work Pattern: Monday - Thursday 8.30am - 4.30pm, Friday 8.30am - 3.30pm

Salary / Hourly Rate: £29.57 - £30.02 per hour

The Enhanced Senior will respond to and manage crisis situations as they arise e.g. accidents, incidents and emergencies in relation to the care of service users. You should be able to deal with high demands and have a calm manner whilst dealing with competing and conflicting pressures. In these situations, the impact of decisions made in relation to the care and support of service users is crucial. You should have the ability to assess situations to ensure sound and credible decisions are made under scrutiny from other agencies, e.g. the Police, Care Inspectorate, H&S executive, SSSC, legal challenge.

You will be responsible for staffing rotas, oversee allocated workloads for each shift and responding to changing priorities, including emergencies. You will undertake direct observations to assess employee performance at all grades, identify good practice and areas for improvement. Daily observation of safe checks i.e. counting monies held and evaluating against the records, reporting of discrepancies in accordance with financial procedures. Detailed recording in service user case records in relation to any incidents or significant events, ensuring that all key people involved in their care are updated and included in care planning discussions.

Monitor and ensure Senior Social Care Workers produce audit reports for health and safety inspections and respond to external audits such as Environmental Health, Fire Safety audit – responsibility for developing action plans and making decisions as required. Collate information and make recommendations to the Unit Manager regarding actions/expenditure required to ensure the safety of the building and equipment.

Support the Manager and contribute to the achieving the objectives for health and social care. Respond to and manage complaints involving general public, employees and service users/colleagues/other services. The role also involves supporting employees via maximising attendance and employee assistance programmes.

View the Enhanced Senior Social Care Worker job profile.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.

This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults.

Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.

Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

Overseas Criminal Records Check

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of 12 months in the past 10 years.

Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement

The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
• Employee Discounts – including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.