Switchboard Operator

Chartwells Independent; Stanton Hill; On-site; GBP 18,000 - 22,000; Full time

Job summary

Compass Group UK&I, Medirest, is seeking a Switchboard Operator to support healthcare operations on a full-time basis (37.5 hours per week). The role focuses on welcoming staff and visitors, handling calls, and providing admin support to uphold our high standards and brand image.

Ideal candidates will have strong communication, organisational skills, and be a reliable team player with a customer-first attitude.

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational abilities with prioritisation.
• Proficient with Microsoft Office and general office equipment.
• Customer service oriented and reliable.
• Team player with good working relationships.

Responsibilities

• Create a warm and welcoming atmosphere for staff and visitors.
• Answer all incoming calls in a friendly and professional manner.
• Provide administrative support across a diverse range of areas.
• Manage the ordering and distribution of office supplies.
• Ensure the office area is kept neat and tidy.
• Represent Compass Group UK&I and maintain a positive brand image.

Skills

Verbal & written communication

Organisational skills

Microsoft Office

Tools

Microsoft Office

Job description

We're currently recruiting a dedicated Switchboard Operator to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week.

As a Switchboard Operator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Healthcare? Here's what you need to know before applying:

Your key responsibilities will include:

• Creating a warm and welcoming atmosphere for all staff and visitors
• Answering all incoming calls in a friendly manner
• Providing administrative support across a diverse range of areas
• Managing the ordering and distribution of office supplies
• Ensuring the office area is always kept neat and tidy
• Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Switchboard Operator will:

• Have excellent verbal and written communication skills
• Possess fantastic organisational skills with the ability to prioritise tasks
• Be competent in using Microsoft Office and general office equipment
• Display passion for delivering excellent customer service
• Be an excellent team player
• Have the ability to develop and maintain good working relationships
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2807/71075004/52822964/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!