Switchboard Operator

Chartwells Independent; Dartford; On-site; GBP 18,000 - 24,000; Part time

Job summary

Medirest, part of Compass Group UK&I, is recruiting a Switchboard Operator - Zero Hours to support a busy hospital in a healthcare setting. You will answer incoming calls, manage emergency calls, and ensure professional communication at all times.

This casual, zero-hours role offers an opportunity to contribute to patient and visitor services and develop customer-focused skills within a respected healthcare hospitality provider.

Qualifications

• Excellent communication and listening skills.
• Attention to detail and accuracy in call handling.
• Ability to stay calm and follow procedures in emergencies.

Responsibilities

• Take telephone calls for a busy hospital setting.
• Handle emergency calls promptly and professionally.

Skills

Telephone handling

Emergency response

Communication skills

Tools

Telephone system

Job description

We're currently recruiting a dedicated Switchboard Operator - Zero Hours to help ensure the smooth running of the operations in Healthcare on a permanent casual basis, contracted to 0 hours per week.

As a Switchboard Operator - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Healthcare? Here's what you need to know before applying:

Your key responsibilities will include:

• Taking telephone calls for a busy Hospital in Healthcare environment
• Dealing with emergency calls on behalf of Hospital

Our ideal Switchboard Operator will:

• Excellent communicational skills
• High level of attention to detail
• Ability to deal with emergency scenarios and follow procedures accurately.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/0709/99320011/52501264/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!