Retail Assistant

Chartwells Independent; Guildford; On-site; GBP 12,000 - 17,000; Full time

Job summary

Medirest, part of Compass Group UK&I, is seeking a Customer Services Assistant - Zero Hours to help ensure smooth operations in healthcare. This casual, zero-hours role offers varied shifts and opportunities to progress within a company that values its people and recognises your contributions.

You will respond to queries, promote products and Membership, support store colleagues, ensure shelves are stocked and compliant, and assist with introducing new services.

Qualifications

• Customer-focused approach and friendliness.
• Strong communication with customers and colleagues.
• Ability to adapt to changing shifts and tasks.

Responsibilities

• Respond to queries and champion Co-op products and Membership.
• Work with store colleagues to solve customer issues.
• Maintain safety, pricing, dates and temperatures on shelves.
• Assist with new product introductions and share learnings with colleagues.
• Engage with the local community through events and activities.

Skills

Customer service

Communication

Flexibility

Teamwork

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Healthcare on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to Healthcare? Here’s what you need to know before applying:

What you’ll do

• Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
• Work together to make everyone’s day better – supporting your store colleagues to solve problems for customers and members
• Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
• Support your local community – get involved in all kinds of activities and events!

This job would suit people who have

• A genuine care for the needs of customers and members
• Great people skills, with the ability to build positive relationships with customers and colleagues
• A positive approach to change and problem solving
• The flexibility to work a range of different shifts

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/0309/85661001/52423596/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!