Swim School Coordinator - Full Time - Guildford Spectrum

Freedom Leisure; Guildford; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Company pension

Cycle-to-work and car leasing tax-effic

Discounted staff membership

Employee Assistance Programme

Financial advice

Incremental annual leave entitlement

My Staff Shop discounts

Fully funded training and development

Insurance and savings schemes

Job summary

Freedom Leisure is seeking a School Swim Coordinator to oversee all aspects of the centre's School Swimming programme and to be ultimately responsible for staff operating within the Schools Swimming lesson programme.

You will work closely with the Swim School Manager and develop positive relationships with key external partners, ensuring a welcoming, inclusive experience for learners and families.

Qualifications

• ASA Level 2 Swimming Teacher Certificate.
• Experience in a swim school coordinator/management role.
• Experience of problem solving, customer service and staff management.
• Experience of using courses & bookings management software (e.g. On Course/Course Pro).
• Understanding of staff training needs and development opportunities.
• Awareness of industry developments and trends.
• Commercial awareness and a passion for the industry.
• Ability to work flexibly with autonomy and decision making.
• Excellent communication skills and empathy.
• DBS check to be carried out.

Responsibilities

• Oversee all aspects of the School Swimming programme at the centre.
• Maintain a positive working relationship with the Swim School Manager and external partners.

Skills

ASA Level 2

Staff management

Customer service

Problem solving

Course management software

Tools

On Course / Course Pro

Job description

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.

In the role of School Swim Coordinator, you oversee all aspects of the centres School Swimming programme and to be ultimately responsible for all staff operating within the Schools Swimming lesson programme. You will maintain a close and positive working relationship with the Swim School Manager, and to develop positive working relationships with our key external partners.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date.

Hours: 37 hours per week, Monday - Sunday (rota basis)

Requirements

• ASA (Level 2) Swimming Teacher Certificate.
• Experience in a swim school coordinator/management role.
• Experience of problem solving, customer service and staff management.
• Experience of using courses & bookings management software (e.g. On Course/Course Pro)
• An understanding of identifying staff training and development requirements and identifying development opportunities.
• A high awareness of industry developments, new activities, trends and research.
• Commercial awareness which translates into contributing to a successful and financially viable operation.
• A passion for the industry demonstrated through continuous professional development.
• To be able to work flexibly with a level of autonomy and decision making confidence.
• Excellent communication skills with the strength of character to be assertive and apply empathy where appropriate.
• DBS check to be carried out.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Company pension
• Cycle-to-work and car leasing tax-efficient schemes
• Discounted staff membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Incremental annual leave entitlement
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Fully funded training and development, with career progression opportunities
• Various insurance and savings schemes

Closing date: 2nd October 2026

Salary: up to £26,834 per annum

Freedom Leisure is proud to be an equal opportunities employer.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.