Swim Instructor

Virgin Active; Northampton; On-site; GBP 12,000 - 17,000; Part time

Job summary

Virgin Active in Northampton is seeking a part-time swimming instructor to inspire our members to reach their goals. You will promote poolside activities and swimming lessons and deliver them to a high standard, creating an exceptional experience.

You will follow the Swim England national plan, provide a safe environment, deliver excellent customer service, maintain attendance records, and work with management to hit targets and drive the department's success.

Qualifications

• Level 2 teaching swimming qualification (ASA/STA) or equivalent.
• Excellent communication and customer-facing experience.
• Flexible schedule including after-school, mornings and weekends.

Responsibilities

• Promote and deliver poolside activities and swimming lessons to a high standard.
• Develop creative classes following the Swim England national plan for Teaching Swimming.
• Provide a safe and enjoyable environment for all members in the pool and surrounding areas.
• Deliver excellent customer service with personal attention to members.
• Accurately complete attendance and progress records for the function.
• Work with Swim management to meet targets and drive commercial success within the department.

Skills

Exceptional communication

Customer service experience

Flexible and approachable

Education

Swim England/ASA Level 2 in Teaching Swimming

STA Level 2 Certificate in Swimming Teaching

Job description

Are you passionate about swimming - someone who's willing to go the extra mile to inspire our members to reach their goals?

Your job…

• Ensuring all poolside activities and scheduled swimming lessons are promoted effectively and delivered to the highest standard, creating an exceptional experience for our members.
• Responsible for developing creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming.
• Providing a safe and enjoyable environment for all of our members within the pool & surrounding areas.
• Deliver great customer service by providing personal attention and care to all members.
• Accurately complete records for the function to track attendance and improvements in fitness making sure individual, team and department targets are being consistently met.
• Work closely with Swim management to meet and exceed set targets and objectives, help achieve commercial success within the department and wider Club team.

What we can’t live without…

To be successful, you'll need to be flexible, friendly and approachable. You'll be ready for an exciting challenge and have the ability to connect with our members and get on well with people from all walks of life.

• Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching
• Exceptional communication skills and experience in a customer facing environment, able to respond appropriately & professionally to everyone you interact with in all manners, including face to face, over the phone & via email correspondence.

Your commitment….

This role is part time. Flexibility is required to meet the needs of the business; typical lessons take place after school or in the mornings for pre school, as well as weekends, and sporadic 1-2-1 lessons.