Swim Instructor

Virgin Active; Greater London; On-site; GBP 16,531,200 - 24,796,800; Part time

Job summary

Virgin Active in Greater London is seeking a part-time swimming instructor to promote and deliver pool activities and swimming lessons to a high standard, following the Swim England plan. You will ensure safety and an enjoyable environment while delivering personal customer care.

The role requires Level 2 teaching qualifications, strong communication and a flexible schedule including mornings, after-school hours and weekends. You will contribute to hitting targets and support the club team.

Qualifications

• Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching.
• Excellent communication skills in a customer-facing environment.
• Flexible availability including after school, mornings and weekends.

Responsibilities

• Promote and deliver pool activities and swimming lessons to a high standard.
• Develop creative classes following the Swim England national plan.
• Provide a safe and enjoyable environment for all members.
• Deliver excellent customer service with personal attention.
• Complete attendance and progress records accurately.
• Collaborate with management to meet targets and drive performance.

Skills

Excellent communication

Customer service

Flexibility

Approachable

Education

Swim England/ASA Level 2 Teaching Swimming or STA Level 2

Job description

Are you passionate about swimming – someone who’s willing to go the extra mile to inspire our members to reach their goals?

Your job…

• Ensuring all poolside activities and scheduled swimming lessons are promoted effectively and delivered to the highest standard, creating an exceptional experience for our members.
• Responsible for developing creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming.
• Providing a safe and enjoyable environment for all of our members within the pool & surrounding areas.
• Deliver great customer service by providing personal attention and care to all members.
• Accurately complete records for the function to track attendance and improvements in fitness making sure individual, team and department targets are being consistently met.
• Work closely with Swim management to meet and exceed set targets and objectives, help achieve commercial success within the department and wider Club team.

What we can’t live without…

To be successful, you’ll need to be flexible, friendly and approachable. You’ll be ready for an exciting challenge and have the ability to connect with our members and get on well with people from all walks of life.

• Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching
• Exceptional communication skills and experience in a customer facing environment, able to respond appropriately & professionally to everyone you interact with in all manners, including face to face, over the phone & via email correspondence.

Your commitment….

This role is part time. Flexibility is required to meet the needs of the business; typical lessons take place after school or in the mornings for pre school, as well as weekends, and sporadic 1-2-1 lessons.