SVP – Markets Issue Management

Citigroup Inc.; Belfast; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Join Citi as an SVP in the Markets Issue Management team, where you will play a crucial role in supporting issue management and driving compliance across the governance landscape. This position offers the opportunity to enhance your skills in a dynamic environment while providing competitive benefits and career growth.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays

Discretional annual performance related bonus

Private medical insurance packages

Employee Assistance Program

Pension Plan

Paid Parental Leave

Qualifications

• Advanced analytical skills with strong critical thinking.
• Understanding of audit methodology and issue management framework.
• Ability to navigate in large-scale initiatives.

Responsibilities

• Support effective issue management through root cause analysis and remediation.
• Engage with Markets business and stakeholders for governance and reporting.
• Promote timely issue resolution.

Skills

Analytical Thinking

Communication

Issue Management

Root Cause Analysis

Risk Management

Job description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills into the Markets Controls function who is seeking an SVP in the Markets Issue Management team that is responsible for supporting overall issue management, including governance, quality control, quality assurance and supporting 2nd and 3rd line audits/reviews.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

This role will support on time and effective remediation via engagement with peers in the Markets business and stakeholders across the 2nd and 3rd lines of defense, including governance and associated reporting, across the full issue life cycle.

What you’ll do

• Support effective issue management, including issue identification, root cause analysis/evaluation, remediation, closure, monitoring, reporting, change management and escalation to promote comprehensive, consistent, accurate, and timely issue resolution

• Support Markets IQC/IQA engagement across the full lifecycle of high severity issue remediations and key remediation programs

• Act as a key resource for Markets Issue owners to advise and support on the effective design and implementation of key control remediations

• Partner with colleagues to build highly effective relationships across the Markets business to ensure remediation design and implementation is effectively project managed and executed in co-ordination with second and third lines

• Improve IA engagement by promoting awareness and knowledge of IA methodology

• Support the IQC/IQA program for Markets, ensuring adherence with relevant policies and procedures

What we’ll need from you

• Understanding of audit methodology and issue management framework

• Advanced analytical skills with strong critical thinking and aptitude to implement technical/regulatory requirements

• Ability to operate in large-scale initiatives, cross functional organizations, ambiguous environments and exhibit agility in navigating from current state to proposed solutions

• Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision-making/resolution in a collaborative approach.

• Ability to analyze a process and recommend ways to improve design and operating effectiveness of controls.

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of Markets, the issue management framework and interaction across the 3 lines of defense.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Issue Management

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Management Reporting, Policy and Procedure, Risk Management, Root Cause Analysis.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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