Sustainability Officer

St Vincent's Housing Group; Slough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading housing organization seeks a dedicated Sustainability Officer to join their team in Slough. You will play a crucial role in promoting sustainability and managing service improvements while working with diverse resident groups. The position offers flexibility in work arrangements, substantial benefits, and supports professional development. Ideal candidates will have strong communication skills and a passion for community service.

Benefits

33 days holiday plus bank holidays

Company pension scheme with up to 10% matched contributions

Company-funded health cash plan

Enhanced sick pay up to 3 months full pay

Health and wellbeing support programs

Flexible working options

Learning and development opportunities

Commitment to equality and inclusion initiatives

Qualifications

• Experience working with resident groups and managing complaints.
• ICT skills, including the ability to use handheld devices.
• Proven ability to coordinate work among multiple stakeholders.

Responsibilities

• Handle customer inquiries and promote sustainable behavior.
• Assist in compliance with PV lease and operational contracts.
• Produce reports and manage work orders and service charge budgeting.

Skills

Communication

Coordination

Problem Solving

Education

GCSE English / Maths grade C or above

Job description

This is a permanent, full-time vacancy that will close in 10 days at 23:59 BST.

The Vacancy

Hours of work: 35 per week (Monday to Friday, core hours 8:30-5 pm)

Closing date: 20th June 2025

Interviews: 3rd July 2025

At MSV Housing, we’re committed to ensuring our customers have good quality, safe homes. Our Sustainability Officers are key to making this happen.

We are looking to recruit an experienced individual to join our established team. Reporting to our Sustainability Lead, our Sustainability Officer will provide support to ensure the provision of an effective and efficient sustainability service.

We seek candidates passionate about advocating on behalf of people and communities.

What do our Sustainability Officers do:

• Handle enquiries and complaints from customers and third parties, ensuring timely resolution and continuous improvement. Communicate with tenants about energy-efficient technologies and promote sustainable behaviour.
• Support awareness of environmental issues across the organisation, assist in funding applications for sustainability projects, and contribute to pollution control, waste management, and renewable energy efforts.
• Assist in managing compliance with PV lease and operational contracts.
• Maintain and update internal systems (e.g., MRI, Parity), analyse data for reporting and scenario modelling, and produce reports and advisory materials.
• Raise and manage work orders, support service charge budgeting, and perform general administrative duties including health and safety compliance.
• Work with internal teams to enhance heat networks and metering systems, identify service improvements, support procurement and benchmarking, and represent the organisation professionally.

What we are looking for:

• Good standard of education: GCSE English / Maths grade C or above, or equivalent.
• Experience working with resident groups and managing complaints and requests for service.
• ICT skills with the ability to use handheld devices.
• Proven ability to coordinate work among multiple agencies/stakeholders in service delivery.

We offer a range of benefits including:

• Flexibility on where you work, with home working kit provided.
• 33 days holiday per year plus bank holidays, and a holiday buy scheme.
• Company pension scheme with up to 10% matched contributions.
• Company-funded access to a health cash plan, covering treatments like optical, dental, and more.
• Enhanced sick pay: up to 3 months full pay and 3 months half pay.
• Health and wellbeing support, including an employee assistance programme, free counselling, mental health first aiders, and wellbeing initiatives.
• Life assurance, subject to pension scheme membership.
• Learning and development opportunities to support your career growth.
• Commitment to equality and inclusion, with employee network groups covering anti-racism, LGBTQ+, disability, long-term health conditions, carers, and menopause.

MSV is committed to equality and inclusion. All applications are scored against the role's essential criteria; we encourage candidates to submit an amended CV if possible.

We support work-life balance, including caring or parental responsibilities, with flexible working options and wellbeing support available to all colleagues.

For informal discussions about the role, contact Patrick McKendry, Sustainability Lead, at 07936960434.

Interview dates will be confirmed; the role may close early if a suitable candidate is found. We recommend early applications.

We are passionate about inclusion and welcome candidates from diverse backgrounds.

If you're unsure whether you meet the requirements but wish to apply, please do so. We will assess your suitability.

The Company

We own and manage nearly 9,000 homes across Greater Manchester, Lancashire, and West Yorkshire. We pride ourselves on our values and our commitment to delivering housing solutions to the most vulnerable.

Our priority is to deliver excellent services as a social values organisation. We embrace equality and inclusion, working to improve life chances for our people and our customers, reduce homelessness, and alleviate poverty.

Alongside a competitive salary, pension, and holiday entitlement, we offer extensive training, flexible working, and health & wellbeing support.

Health & Wellbeing benefits include: