Survivor Services Lead — Domestic Abuse Support (Remote)

Women; Greater London; Hybride; GBP 39 000 - 48 000; Plein temps

Avantages offerts par ce poste

Annual Leave

Pension

Flexible Working

Résumé du poste

Women’s Aid in the United Kingdom is seeking a Survivor Services Manager to lead the organisation’s survivor services. The role is remote with occasional travel, permanent and full-time, 37 hours per week, with rolling interviews.

You will oversee service delivery, policy development, budget management and a team of senior and junior staff, while championing survivor voice and building cross-sector partnerships to enhance impact and sustainability.

Qualifications

• Knowledge of safeguarding issues relating to survivors and children.
• Experience working with survivors and/or children who have experienced abuse.
• Experience managing staff and volunteers, including recruitment and supervision.
• Experience developing and implementing policies for new or improved services.
• Experience monitoring and evaluating advice service provision.
• Ability to liaise effectively with diverse audiences.

Responsabilités

• Oversee day-to-day delivery of Survivor Services with safeguarding oversight.
• Lead service planning, delivery, impact monitoring and quality assurance.
• Manage budgets and line management for staff and volunteers.
• Champion survivor voice and build external partnerships.
• Develop policies, procedures and continuous service improvement.
• Provide on-call cover and support for staff and volunteers as needed.
• Ensure high-quality, safe and evidence-based practice across services.

Connaissances

Safeguarding knowledge

Experience with survivors

Staff management

Policy development

Programme evaluation

Communication skills

Description du poste

Women’s Aid in the United Kingdom is seeking a Survivor Services Manager to lead the organisation’s survivor services. The role is remote with occasional travel, permanent and full-time, 37 hours per week, with rolling interviews.

You will oversee service delivery, policy development, budget management and a team of senior and junior staff, while championing survivor voice and building cross-sector partnerships to enhance impact and sustainability.