Surveyor / Senior Surveyor - Retail Property Manager - London - Up to £55,000 Per Annum

Invictus Group; London; On-site; GBP 40,000 - 65,000; Full time

Job summary

A growing commercial property consultancy is seeking a Retail Property Manager in London. This full-time role will focus on managing a national retail portfolio, ensuring excellent client relationships and operational efficiency. Ideal candidates will have experience in commercial property management, strong financial acumen, and excellent communication skills. Engage with on-site teams and stakeholders to drive asset performance.

Qualifications

• Experience in commercial property management, ideally retail.
• Strong budgeting and financial skills.
• Manage multiple stakeholder relationships.

Responsibilities

• Oversee property management of a national retail portfolio.
• Manage health and safety compliance across sites.
• Deliver high-quality client reporting.

Skills

Communication

Budgeting

Financial Acumen

Stakeholder Management

Education

MRICS Qualification

Tools

Microsoft Office

Property Management Systems

Job description

About the Role:

A growing commercial property consultancy is looking to appoint a Retail Property Manager at Surveyor or Senior Surveyor level to join their established team in London. This full-time role involves managing a national retail portfolio, predominantly focused on shopping centres and multi-let assets.

The role is ideal for someone with a proactive and commercial mindset who enjoys building relationships, managing on-site teams, and driving asset performance across operational, financial, and ESG metrics.

Key Responsibilities:

• Oversee day-to-day property management across a national portfolio, with a strong focus on shopping centres
• Manage health and safety compliance across sites
• Lead service charge budgeting and expenditure forecasting on multi-let properties
• Liaise closely with property accounts teams to ensure accurate financial management and reporting
• Provide strategic lease management advice to maximise tenant satisfaction and retention
• Deliver timely, high-quality client reporting in line with contractual requirements
• Work collaboratively with internal teams, site staff, and external stakeholders
• Lead and support contract tendering for single and multi-site services
• Play an active role in improving profitability and operational efficiency
• Manage marketing and commercialisation strategy for the portfolio
• Implement and oversee business rates mitigation strategies
• Minimise insurance risk and claims across managed properties
• Maintain strong client relationships and attend review meetings
• Mentor and guide junior team members and support staff
• Oversee on-site teams, including line management, performance support, and career development
• Conduct monthly or quarterly site inspections
• Ensure ESG strategy is being effectively delivered across the portfolio

What We're Looking For:

• Industry experience in commercial property management, ideally with exposure to retail or shopping centre environments
• MRICS-qualified (preferred but not essential)
• Excellent written and verbal communication skills
• Confident with Microsoft Office and property management systems
• Knowledge of relevant legislation, service charge practice, and landlord/tenant responsibilities
• Experience managing multiple stakeholder relationships and driving consensus
• Strong budgeting and financial acumen