Surveying Coordinator

Beta Abstract LLC; Weston-super-Mare; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player seeks a Surveying Coordinator to enhance housing services. This pivotal role involves managing customer feedback, coordinating surveying requests, and ensuring efficient communication across teams. With a focus on attention to detail and problem-solving, the successful candidate will help improve service delivery in a challenging environment. This full-time position offers a chance to contribute to local economic growth while working in a supportive team. If you're ready to make a difference in the housing sector, this role is for you.

Qualifications

• Experience in an administrative or office environment is essential.
• Excellent communication skills are crucial for this role.

Responsibilities

• Coordinate surveying requests and manage records of jobs.
• Monitor and respond to customer feedback and queries.

Skills

Administrative experience

Attention to detail

MS Office proficiency

Communication skills

Analytical skills

Knowledge of damp and mould

Job description

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Job Description

• A pivotal role in shaping the quality of housing services
• Ensuring that systems are precise, liabilities are managed, and customer concerns are handled efficiently
• Collaborate across the organisation to enhance communication around repairs, maintenance, and surveying
• Listening to customer feedback and using your sharp problem-solving skills to help continually improve the services offered
• Monitoring the surveying function inbox, keeping it up to date, and answering queries
• Coordinating requests for surveying input - assigning cases to surveyors and keeping records of ongoing and completed jobs or redirecting to appropriate teams
• Create, assign, and close jobs or redirect to appropriate teams
• Collate customer feedback and associated works in relation to damp and mould reports for internal and external delivery teams

Location

Weston-super-Mare, Somerset

Additional Details

• Administration
• Posted 14 days ago
• Expires in 14 days

Job Details

• Job Title: Surveying Coordinator
• Location: Weston Super Mare
• Salary: £15/hr
• Duration: 3 months

About the Employer

We are looking to fill the role of a Surveying Coordinator within a housing environment. Our client aims to meet housing demand and enable local companies to recruit from their communities, contributing to economic growth and sustaining around 7,000 jobs in the building industry and its supply chain. This full-time role involves working a 37-hour, 5-day week, initially for 3 months. A DBS check at Enhanced Adult/Children level is required.

Candidate Requirements

• Experience in an administrative or office environment
• Attention to detail and accuracy
• Proficiency in MS Office applications
• Experience in affordable housing or related fields
• Excellent communication skills, verbal and written
• Ability to analyze information, make judgments, and manage risk
• Understanding of delivering frontline services in challenging environments
• Knowledge of damp, mould, disrepair, and business processes

Additional Information

This is a full-time, temporary position with a 37-hour workweek. The employer is eager to fill this role quickly, so interested candidates should send their CV promptly.