Supportive Housing Assistant for Young Families (9-month FTC)

Thirteen; Middlesbrough; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Salary £26,453 per annum

Annual leave 28–31 days + birthday & 1

Pension up to 17%

Simply Health health support

T'dar discounts

Buy/sell annual leave

Job summary

Thirteen Group is recruiting a Support Service Worker for Anna Court in Hartlepool on a 9‑month fixed term contract. The role covers a three‑week rota with hours 9am–10pm weekdays and 10am–8pm on weekends, with weekend shifts every third and days off before weekends.

365‑day service with some bank holidays expected. The role supports young people and young parents aged 16‑25, in managing tenancy and personal finances, and promoting independent living.

Qualifications

• Experience of supporting vulnerable client groups.
• Ability to prioritise workload and be supportive in a non-judgmental way.
• Emotional resilience and ability to deal constructively with challenging behaviour.
• This role involves lone working, so you’ll thrive in your own environment and as part of a team.

Responsibilities

• Work with customers to develop support plans including parenting, tenancy support, crisis prevention and money management.
• Provide flexible, person-centred support and identify goals through individual plans.
• Run activities such as budgeting, cooking, and hosting residents' meetings; gain cross-scheme experience.
• Opportunity to pick up additional hours on a relief basis across other schemes to build cross-team relationships.

Skills

Empathy and active listening

Safeguarding awareness

Organisational skills

Team collaboration

Education

Experience with vulnerable groups

Job description

Thirteen Group is recruiting a Support Service Worker for Anna Court in Hartlepool on a 9‑month fixed term contract. The role covers a three‑week rota with hours 9am–10pm weekdays and 10am–8pm on weekends, with weekend shifts every third and days off before weekends.

365‑day service with some bank holidays expected. The role supports young people and young parents aged 16‑25, in managing tenancy and personal finances, and promoting independent living.