Supporter Engagement Officer

Merrifield Consultants; Chipping Barnet; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading charity organization is seeking a Supporter Engagement Officer to enhance their fundraising efforts. The role involves managing individual giving programs, developing campaigns, and ensuring excellent supporter engagement. Join a dynamic team and make a significant impact in the charity sector.

Qualifications

• Demonstrable experience in individual giving fundraising.
• Knowledge of digital marketing/fundraising techniques.

Responsibilities

• Assist in managing and developing individual giving program.
• Develop stewardship journeys to build engaged supporters.
• Ensure accurate processing and acknowledgement of donations.

Skills

Fundraising

Communication

Organisational Skills

Project Management

Digital Marketing

Tools

Microsoft Office

Donor Databases

Job description

3 days ago Be among the first 25 applicants

Merrifield Consultants provided pay range

This range is provided by Merrifield Consultants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Merrifield Consultants

Partnerships and Philanthropy - I find the best partnership and philanthropy candidates for our NFP clients.

Are you looking to develop an exciting career as an individual giving fundraiser and join an ambitious, successful and award-winning charity? Merrifield Consultants are delighted to be partnering with Noah’s Ark Children’s Hospice to find a Supporter Engagement Officer!

We’re looking for professional fundraisers with demonstrable experience in individual giving fundraising, and experience in creating and managing fundraising campaigns aimed at securing donations from individual supporters.

Basic Details:

• Organisation: Noah’s Ark Children’s Hospice
• Location: Barnet, North London, Hybrid (3 days in the office)
• Contract: Full-time, Permanent
• Closing date: Please apply with your CV at your earliest convenience as applications will be reviewed on a rolling basis

Responsibilities:

• Assist the Supporter Engagement Manager in managing, developing and overseeing our individual giving program, including one-off donations, in-memory giving, regular giving, appeals, legacies, hospice lottery, and celebratory fundraising.
• Develop and implement rich stewardship journeys that help build lifelong, engaged supporters.
• Oversee individual supporter journeys, acquisition, and retention.
• Address individual supporter inquiries promptly and appropriately.
• Work with the Supporter Engagement Manager and Marcomms team to research current trends and create visually appealing targeted individual giving appeals and campaigns on various social media platforms, posts, websites, etc.
• Ensure accurate processing, coding, recording, and acknowledgement of all donations.
• Demonstrable track record of meeting fundraising income targets, supporter acquisition and retention.
• Knowledge of digital marketing/fundraising techniques including e-mail marketing and paid/organic social media advertising.
• Proficient IT skills, including the use of Microsoft Office programmes and donor databases.
• Excellent written and verbal communication skills.
• Strong organisational and project management skills, with the ability to confidently manage a varied workload.
• A confident speaker with good presentation skills.

If you are ready to make a significant impact in the field of fundraising within a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity.

Please apply today or contact Moses Thomas-Johnson at Merrifield Consultants if you have any questions, [e-mail].

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.