Supporter Care & Fundraising Coordinator (Hybrid)

Tŷ Hafan Children's Hospice; Penarth; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

30 days holiday plus Bank Holidays

Group Personal Pension Scheme

Wellbeing support

Unlimited access to online GP

Healthcare Cash Plan

Cycle to work scheme

Technology and mobile schemes

Discounted gym membership

Hybrid working and free parking

Job summary

A children's charity in Penarth is seeking a highly motivated Fundraising Coordinator to manage relationships with supporters and community members. The role will require excellent customer service skills and a passion for the charity's mission. You will ensure a positive experience for supporters, supporting various fundraising activities while enjoying benefits like hybrid working, generous holiday entitlement, and wellbeing support.

Qualifications

• Good customer service skills to respond to supporter and public enquiries.
• Genuine passion for Tŷ Hafan’s work.
• Enthusiastic communication about supporting beneficiaries.

Responsibilities

• Be the first point of contact for individual supporters, community groups, and businesses.
• Ensure consistent, positive experience for supporters.
• Support the delivery of stewardship programme and motivational account management.

Skills

Customer service skills

Passion for charity work

Job description

A children's charity in Penarth is seeking a highly motivated Fundraising Coordinator to manage relationships with supporters and community members. The role will require excellent customer service skills and a passion for the charity's mission. You will ensure a positive experience for supporters, supporting various fundraising activities while enjoying benefits like hybrid working, generous holiday entitlement, and wellbeing support.