Supported Living Registered Manager

Hollybank Trustees Ltd; Glengormley; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Sign on Bonus

Holidays 20 days + bank holidays

Recognition & Rewards

Career Growth

Extra Benefits: NI, uniform, Cycle to/

Job summary

Connected Health is seeking an exceptional Registered Manager for Northern Trust to lead our Live Connected supported living service in Glengormley, Newtownabbey. You will drive growth, ensure high-quality care and compliance across the service.

The role requires NVQ Level 5 in Health & Social Care, 3+ years in health and social care with supervisory experience, and strong MS Office skills. A driver with access to a car is preferred. Sign-on bonus and career development are offered.

Qualifications

• NVQ Level 5 in Health & Social Care is required.
• Minimum of three years’ experience in health and social care, in a supported living setting, with at least one year in a supervisory role.
• Experience leading inspections with regulatory bodies and liaising with RQIA.
• Advanced computer skills including MS Office and the ability to produce reports.
• Self-motivated, flexible and willing to participate in an on-call system.
• Extremely well organised with strong planning and attention to detail.

Responsibilities

• Support service users toward independence with personalised care.
• Ensure health and safety of staff and clients and adherence to policies.
• Line management and safeguarding of service users; ensure RQIA compliance.
• Promote the Live Connected brand and generate new enquiries from clients.
• Oversee rota planning, medication storage and annual service reports.
• Conduct regular visits to ensure service standards and regulatory compliance.

Skills

Communication

Interpersonal skills

MS Office

Driver

Team leadership

Organised

Education

NVQ Level 5 in Health & Social Care

Job description

Location: On site / Glengormley, Newtownabbey, UK
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Healthcare Assistants
Annual Salary range:from £ 40,000.00 to £ 45,000.00

Connected Health is seeking an exceptional Registered Manager for Northern Trust who is ambitious, compassionate, and highly skilled, with a passion for delivering outstanding care. This is an exciting opportunity to lead, develop, and grow our innovative Supported Living service, Live Connected within a forward-thinking care environment.

Connected Health operates across all five Northern Ireland Health Trusts, delivering high-quality care that empowers adults to live independently and confidently in their own homes.

We are deeply passionate about transforming the delivery of homecare across the Northern Ireland. To achieve this, we are looking for driven, motivated professionals with an entrepreneurial mindset who want to play a key role in shaping the future of the care sector.

Why Choose Connected Health:

Sign on Bonus:Receive a £1000 bonus (paid after 3 months)

Holidays: 20 days holiday + bank holidays

Recognition & Rewards:Employee of the Month, Quarter, and Year awards

Career Growth:Ongoing training and professional development opportunities

Extra Benefits:Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts

Who we are looking for

• Hold, or be working towards, an NVQ level 5 qualification in Health & Social Care
• Minimum of three year’s experience in a health and social care, supported living setting, supporting service users with mental ill health/learning disabilities/ complex needs. Including at least one year's experience in a supervisory role within supported living.
• Experience and knowledge of Supported Living, in a similar role, previously in leading inspections with regulatory bodies and be capable of working closely the RQIA.
• Driver with access to their own car
• Highly determined, driven and ambitious, with the desire to make a real difference and assist in the growth of the business.
• Excellent communication and interpersonal skills, with the ability to talk passionately about our services and values to potential clients or referral sources.
• Advanced computer skills including proficient use of MS Office, the ability to produce reports and strong computer systems knowledge.
• Self-motivated and flexible, with a willingness to participate in an ‘on call system’ for out of office hours.
• Extremely well organised, excellent planning and prioritising ability with high attention to detail
• A creative and strategic thinker who is able to embrace, influence and communicate improvements to the Team.
• Experience and knowledge of the Domiciliary Care Industry

Roles and responsibilities

• Supporting service users towards independence, providing personalised support and working closely with Live Connected partners throughmulti-disciplinary/agency teams.
• Accountable for the Health and Safety of staff and clients; ensuring the Live Connected policies & procedures are always adhered to providing a safe working environment
• Line management of staff, safeguarding all service users and adhering to RQIA compliance.
• Passionately promote the aims and values of the Live Connected brand, alongside promoting to generate new enquiries from clients
• Ensuring that the management of each Supported Living Service promotes the needs and choices for clients receiving support
• Work with managers and the training manager to ensure we maintain a workforce who have the necessary skills and experience to meet the needs of people we support in a safe manner. Support managers in keeping the training matrix under review and develop strategies to ensure we are complaint with training across the organisation.
• Conducting regular visits to Live Connected services to ensure that all services consistently meet with compliance standards.
• To be aware of Key performance indicators and to accurately record and report statistics to the Director as appropriate.
• To ensure efficient and effective administration procedures are in place to comply with Live Connected care policy and regulatory/legislative requirements to include rota planning, the storage and dispensation of medication, etc. and to complete annual reports on the evaluation of the service.
• Ad hoc duties to support staff to meet the needs of the business growth.

This job description is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

About Us

Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.

*Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check*.

Live Connected

Live Connected is an exciting new branch of the Connected Health group. We provide quality care to adults with mental ill health/learning disabilities//complex needs, through supported living.

Live Connected aims to promote independence and choice for service users in a safe and effective manner and to empower them in their everyday living, in their own home.In all Connected Living services, the rights of service users are at the centre of care.The organisation seeks to support the individual in exercising these rights.