Supported Living Administrator (12-Month Fixed-Term Contract)

Forliving; Wishaw; Remote; GBP 22,000 - 30,000; Full time

Benefits offered by this job

30 days annual leave (inclusive of PH)

Job summary

Forliving in Wishaw is seeking a Supported Living Administrator on a 12-month fixed-term contract, based at Kirk Road. Salary £26,135 per annum, 37 hours per week, with 30 days annual leave.

You will support Service Managers to ensure high-quality care, coordinate administrative tasks, manage information systems, and provide front-of-house cover as needed.

Qualifications

• Experience in administrative roles, ideally in care or social services.
• Strong organisational and communication skills.
• Proficiency with information management systems and document handling.

Responsibilities

• Plan and coordinate administrative processes to support care delivery.
• Diarise meetings, prepare communications, and record minutes as required.
• Maintain records, scanning, indexing and filing of documents.
• Greet visitors and handle front-of-house duties; respond to phone calls.
• Collaborate with Service Managers to evidence best practices for regulatory bodies.
• Provide rota information to teams and families as requested.
• Ensure timely and accurate flow of information between services.

Job description

Supported Living Administrator (12-Month Fixed-Term Contract)

Accountable To: Executive Assistant
Salary: £26,135 per annum
Annual Leave: 30 Days (inclusive of public holidays)
Hours: 37 hours per week
Location: Kirk Road, Wishaw
Contract Duration: 12-Month Fixed-Term Contract, Maternity Cover.

General Description

Our Vision is ‘A world in which everyone’s potential to live a good life is fulfilled’. We believe a ‘good life’ is one filled with the ordinary – the things we often take for granted. Love, friendship, belonging and the opportunity to use our skills and talents in places that appreciate them.

The Supported Living Administrator will support the work of Service Managers to ensure that the people SOL works for have the best possible care and support and are enabled to live the life of their choosing.

Job Purpose

The quality of the service SOL provides is dependent on the ability of the Supported Living Administrator to efficiently and effectively plan and coordinate the supportive structures that facilitate excellent care and support.

As a key resource for frontline service delivery the post holder will work alongside the people we support and their staff teams to ensure that all administrative operations run efficiently and smoothly.

Tasks and Responsibilities

Work in partnership with Service Managers to ensure that SOL can evidence best practice as required by external regulatory bodies such as the Care Inspectorate and Local Authority.

1. The Supported Living Administrator will ensure that the following events are planned and that evidence to support these is appropriately recorded in line with KPI’s. Duties include diarising meetings, sending invite letters/texts & minute taking at meetings as required.

• Reviews


• Interim Reviews


• Staff one to ones


• Staff Observations


• Staff Updates


• Support Planning Events


• D&G Meetings

2. To communicate requested rota information to SOL Connect, staff teams and families.

3. To ensure the effective, efficient, and timely flow of information to and from SOLs services.

4. Complete scanning, indexing, and filing of the people we work for documents.

5. To ensure that all paperwork in relation to the people we work for is available in people’s homes as required.

6. Provide front of house cover e.g. greet visitors to SOL and answer incoming calls.

7. To be flexible – very occasionally some duties may take place out with normal working hours.

8. Provide annual leave cover for colleagues.

9. Maintain our information management systems and provide ongoing support to staff in relation to the use of these.

10. Any other associated duties that may be reasonably requested.

Please Note: This job description describes the practical purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently, but it is not intended as a wholly comprehensive or permanent schedule.

Supported Living Administrator (12-Month Fixed-Term Contract)