Supported Accommodation Officer – Sheffield

Greenbridgehousing; Sheffield; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Westfield Health Cash Plan

Laptop and mobile phone

Casual dress

Company pension

Ongoing training and career dev.

Employee referral programme

Mileage reimbursement

Job summary

Green Bridge Community Housing (GBCH) is seeking a Supported Accommodation Officer in Sheffield to join our growing team. You will work with service users to support their social, emotional, mental and physical wellbeing, helping them live more independently.

Role focuses on person-centred support, collaboration with probation and health services, and maintaining accurate records. Driving licence and access to a car are essential, and sponsorship visa is not available.

Qualifications

• Experience in health, social care, housing, or support.
• Level 3 Health & Social Care (ideal but not essential)
• Minimum 2 years’ experience in health, social care, housing, or support (ideal)
• Additional languages (Arabic, Farsi, Kurdish Sorani, Somali, Tigrinya) are a bonus
• This is not a care worker role and does not involve intimate/personal care.

Responsibilities

• Work closely with Probation, mental health services and partner agencies to support individuals with complex and higher-risk needs.
• Provide practical, person-centred support to service users in line with their individual support plans
• Support individuals to develop independent living skills and achieve their personal goals
• Review and update support plans, risk assessments, and related documentation
• Maintain accurate and up-to-date records, including daily contact notes and service user files
• Accompany service users to appointments and support engagement with external services and agencies
• Follow safeguarding and organisational policies, including reporting risks and incidents

Skills

Support & advocacy

Strong communication

Empathetic & patient

Team player

Education

Level 3 Health & Social Care (ideal)

Job description

Job Category: Housing

Job Type: Full Time

Job Location: Sheffield

Salary: £27,066 p.a

This role will support individuals with complex needs, including people experiencing mental ill health and those involved with probation or recently leaving custody. Green Bridge Community Housing (GBCH) are currently looking for Supported Accommodation Officers (SAO) to join our rapidly growing organisation. This is an exciting opportunity for patient, reliable, and empathetic individuals who can inspire people to make positive changes and realise their full potential.

Our roles will suit those with experience in support and advocacy, delivering commissioned support packages, working with diverse client groups, or those with a qualification in Health & Social Care. We also welcome applicants with lived experience, graduates, and volunteers who are passionate about supporting vulnerable adults.

Please note: This is not a care worker role and does not involve intimate/personal care. A Sponsorship Visa is not available. A driving licence and access to a car is essential.

As a Supported Accommodation Officer, you will work directly with service users to support their social, emotional, mental, and physical wellbeing, equipping them with the skills to live independently and reduce social exclusion.

Key Responsibilities:

• Work closely with Probation, mental health services and other partner agencies to support individuals with complex and higher-risk needs.


• Provide practical, person-centred support to service users in line with their individual support plans


• Support individuals to develop independent living skills and achieve their personal goals


• Review and update support plans, risk assessments, and related documentation


• Maintain accurate and up-to-date records, including daily contact notes and service user files


• Accompany service users to appointments and support engagement with external services and agencies


• Work collaboratively with internal teams and external partners


• Follow all safeguarding and organisational policies, including reporting risks and incidents


• Manage your workload effectively, prioritising urgent or high-risk cases


• Engage in training, supervision, and ongoing professional development

About You:

You will be:

• Reliable, organised, and able to manage your own workload


• A strong communicator with the ability to build professional relationships


• Empathetic and patient, with the ability to maintain appropriate boundaries


• Confident working independently and as part of a team

Employee Benefits:

• Westfield Health Cash Plan


• Laptop and mobile phone


• Casual dress


• Company events


• Company pension


• Ongoing training and career development


• Employee referral programme


• Mileage reimbursement

Job Criteria:

• Driving licence and access to a car (essential)


• Level 3 Health & Social Care (ideal but not essential)


• Minimum 2 years’ experience in health, social care, housing, or support (ideal)


• Experience delivering support packages (advantageous)


• Additional languages (Arabic, Farsi, Kurdish Sorani, Somali, Tigrinya) are a bonus


• Full-time, Monday–Friday (day shifts only)