Support Worker - Waking Nights

TN United Kingdom; Telford; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking dedicated Support Workers to deliver exceptional services for individuals with learning disabilities and complex needs. This role offers the chance to make a meaningful impact in the lives of service users, helping them achieve independence and participate in their communities. With flexible working options and a commitment to continuous learning, this position is perfect for those passionate about care. Join a supportive team that values compassion and initiative, and enjoy a range of benefits including generous holiday allowances and professional development opportunities.

Benefits

Birthday off plus 5.6 weeks of holiday

Free DBS Check

Continuous Learning & Development opportunities

Health Cash Back and Pension Scheme

Bonus through refer a friend scheme

Enhanced pay for maternity or paternity leave

Blue Light Discount Scheme

Eligibility for COSTCO membership

Qualifications

• Passion for helping service users achieve independence.
• No prior experience required; values-based recruitment.

Responsibilities

• Support service users to lead active lives based on their needs.
• Provide emotional support and maintain a person-centred approach.
• Assist with personal care, hygiene, and healthcare.

Skills

Caring and compassionate

Ability to remain positive

Teamwork

Initiative

Education

Level 2 qualification in Health and Social Care

Job description

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**Please note that Eden Futures is not able to offer Sponsorships at this time**

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

We are recruiting Support Workers to join the team across our Supported Living Services, supporting individuals in their own homes as well as out in the community, helping them to live as independently as possible.

*Roles are paid at an hourly rate of £12.21, or £26,712 annually based on a 42-hour working week. The salary shown is as a per annum equivalent for illustration purposes only.

We are flexible regarding Full or Part-Time hour contracts, and we will also consider candidates who may be looking for Bank roles, offering you the flexibility to work around existing commitments.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning, and shadowing experienced members of your team.

For those new to care, we will support you to complete your Care Certificate and gain a nationally recognized Level 2 qualification in Health and Social Care or relevant to your role, partnering with our provider company Lifetime Training.

As a Support Worker, you will receive the following benefits:

• Take your Birthday off plus 5.6 weeks of holiday (pro-rata for part-time employees)
• Free DBS Check
• Continuous Learning & Development opportunities, including access to bespoke training, Apprenticeships in Health & Social Care, and Business and Leadership & Management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for a bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities:

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and support with personal care, hygiene, and healthcare
• You will be an informal point of contact for those in the service users' circle of support (e.g., Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the health, safety, and welfare of others

The Ideal Candidate:

• Caring and compassionate, with a genuine passion for helping our service users lead full and active lives to achieve as much independence as possible
• We understand that not everyone has experience in the care sector; we recruit based on values
• Ability to remain positive during challenging days — you have the chance to positively influence how someone feels, which is significant
• Enjoy working as part of a team and using your initiative, with a willingness to support colleagues when needed