Support Worker Team Leader - Glasgow

Brainkind; Glasgow; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

25 Days Annual Leave (pro-rata)

Buy/Sell up to 5 days AL each year

Simply Health Plan

Company Pension

Group life assurance

Eye voucher scheme

Free parking

Job summary

Brainkind, a charity supporting people with brain injuries in the UK, seeks a Team Leader for Colston Road in Glasgow. You will lead a team of support workers, ensure care plans are followed, and uphold regulatory standards within a compassionate, collaborative environment.

The role requires NVQ/QCF Level 3 HSC or willingness to achieve within 12 months, and experience in care. 33 hours per week, rotating shifts, with a competitive hourly rate and benefits.

Qualifications

• Experience leading a team of care staff.
• Strong communication and interpersonal skills.
• Ability to prioritise, plan and organise workload.

Responsibilities

• Establish and maintain professional relationships with stakeholders in order to complement and contribute to Brainkind’s positive reputation.
• Provide line management to a designated team of staff within a location.
• Undertake reasonable travel to fulfil tasks; support other locations as needed.
• Set and communicate high standards of care and professional conduct within the team.
• Lead and support quality audits and health and safety duties.
• Coordinate with external agencies and local authorities as required.
• Monitor day-to-day spending at the location, including service user funds.
• Empower staff and service users to maintain a welcoming environment.

Skills

Team leadership

Communication skills

Flexibility

Time management

Education

NVQ / QCF level 3 HSC

Job description

Team Leader - Colston Road

Location: Glasgow

Salary: £14.45 per hour

Hours: 33 hours per week

33hrs per week worked on a rotational basis

Why join us?

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE

• To contribute to and have responsibility for providing quality social and vocational support services for service users within a specified group at a specified location or group of locations.
• To lead, supervise and develop a team of support workers to ensure the needs of the service users are met according to their individual support plan in line with company policy and procedures and regulatory standards.

MAIN TASKS AND RESPONSIBILITIES

The Team Leader is expected to be fully competent in all aspects of the Support Worker.

• Establish and maintain professional relationships with stakeholders in order to compliment and contribute to the positive reputation of the company.
• To provide line management to a designated team of staff within a specified group at a location or group of locations within the allocated division.
• To undertake any reasonable traveling requirements to fulfil the tasks and responsibilities of the role. This may include supporting other locations within the Division as required.
• To set and communicate high standards of care and professional conduct within the team supervised.
• To lead and support compliance with Brainkind quality audits.
• To lead and support in health and safety duties as appropriate.
• To contribute information for the accurate notification of incidents/accidents/safeguarding as appropriate.
• Represent Brainkind at meetings and seminars and any other external events, where appropriate.
• Contributing to effective liaison with stakeholders and external agencies with local authorities, families, advocates, GPs, local safeguarding teams, other DT departments, and professionals within the realms of Health and Social Care that have an impact on service provision in consultation with senior colleagues.
• To monitor and be responsible for the day-to-day spending at the location, to include Trust and service user monies.
• To empower staff and service users to maintain a homely environment.

About You

• NVQ / QCF level 3 HSC or willingness to work towards within 12 months.
• Previous experience of working in a care setting.
• Demonstrate ability to be flexible and adaptable in approach, being able to prioritise, plan and organise the workload.
• Excellent communication skills to communicate effectively on all levels.
• Good time keeping, time management attendance skills.

REWARDS:

• A competitive rate of £14.45 per hour
• 25 Days Annual Leave + Bank Holidays (pro-rata)
• Buy/Sell up to 5 days AL each year
• Simply Health Plan; helps to cover the cost of routine healthcare treatments.
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Company Pension
• Group life assurance
• Eye voucher scheme
• Long service and staff awards
• Free parking

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds