Support worker (Supported Living)

Tamfol; Lower Blandford St Mary; Hybrid; GBP 21,000 - 31,000; Full time

Job summary

Aucklands in Bournemouth is seeking compassionate, resilient Support Workers to join our supported living services for young people aged 16–25 with complex needs. You will build positive relationships and support independence, education, employment and wellbeing.

We value your compassion and consistency and will provide training where needed in a supportive, family-like environment committed to safeguarding and high-quality care.

Qualifications

• Qualifications and experience are valuable, but who you are matters just as much to us.
• Experience supporting young people with complex needs is welcomed, but training will be provided if needed.

Responsibilities

• Building safe, trusting and professional relationships with young people
• Supporting independent living skills such as cooking, budgeting, shopping and maintaining a home
• Encouraging engagement with education, training, employment and positive activities
• Supporting emotional wellbeing and helping young people navigate difficult moments
• Helping young people understand risks and develop positive coping strategies
• Following safeguarding procedures and individual support plans
• Working alongside families, social workers and other professionals
• Celebrating progress and small steps that make a big difference

Skills

Compassionate

Resilient

Consistent

Non-judgemental

Professional

Positive

Job description

Work location:Borough of Bournemouth BH1

Aucklands is a family-run, Outstanding-rated provider, and we’re incredibly proud of the care, support and opportunities we provide to young people.

At the heart of Aucklands is our team. We believe that when our staff feel valued, supported and part of a family, they can provide exceptional support to the young people who need us most.

We’re now looking for compassionate, resilient and committed Support Workers to join our supported living services, supporting young people aged 16–25 with complex needs, vulnerabilities and risks.

What will you be doing?

No two days at Aucklands are the same. You’ll build positive, consistent relationships with young people and support them to develop the confidence and skills they need for adulthood and greater independence.

You’ll be:

• Building safe, trusting and professional relationships with young people
• Supporting independent living skills such as cooking, budgeting, shopping and maintaining a home
• Encouraging engagement with education, training, employment and positive activities
• Supporting emotional wellbeing and helping young people navigate difficult moments
• Helping young people understand risks, make safer choices and develop positive coping strategies
• Responding calmly and professionally to challenging situations and incidents
• Following individual support plans, risk assessments and safeguarding procedures
• Working alongside families, social workers and other professionals
• Celebrating progress – including the small steps that can make a huge difference

Who are we looking for?

Qualifications and experience are valuable, but who you are matters just as much to us.

We’re looking for people who are:

Compassionate – you genuinely care about young people and their futures.

Resilient – you understand that progress isn’t always straightforward and can remain calm when things get challenging.

Consistent – you do what you say you’ll do and provide the stability our young people need.

Non-judgemental – you look beyond behaviour and take time to understand the person behind it.

Professional – you understand the importance of safeguarding, boundaries, confidentiality and accurate recording.

Positive – you recognise potential and help young people see what they can achieve.

Experience supporting young people with complex needs is welcomed, but if not, we will provide all training!

We’re proud to be different.

Outstanding-rated – be part of a service recognised for the quality of the support we provide.

Family-run – people matter here. You won’t simply be another employee number.

An incredible team – work alongside passionate people who support one another and genuinely care about making a difference.

Develop and progress – we invest in our people through training, supervision and opportunities to grow.

Meaningful work – help young people build the skills, confidence and foundations for a more independent future.

Could you be part of the Aucklands family?

Some days will be challenging. Some days you’ll go home knowing that a conversation, a breakthrough or simply being there when someone needed you has made a real difference.

Aucklands is committed to safeguarding and promoting the welfare of children, young people and adults at risk.Successful applicants will be subject to appropriate safer recruitment checks, including references, right-to-work checks and an enhanced DBS check where applicable.

We are committed to equality, diversity and inclusion and welcome applications from people from all backgrounds.