Support Worker - Supported Accommodation

Caring for Communities and People; Trowbridge; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Sick pay

Life Assurance

Healthcare cashback (Benenden) or Perk

Investors in People Gold

Induction and ongoing training

Proud2Be group

Green Impact

Health & Safety

Wellbeing

Workplace Welfare Manager

Job summary

Caring for Communities and People (CCP) is recruiting a Support Worker for a brand-new service in Trowbridge, with homes in Chippenham and Salisbury. The role involves housing and support for Unaccompanied Asylum Seeking Children and Care Experienced young people.

We value lived experience and welcome applicants with Leave to Remain. Full-time hours are 39.375 per week with shift patterns, and a supportive benefits package is provided through CCP.

Qualifications

• Patient, kind, resilient, professional with a calm and caring approach.
• Full UK driving licence and access to your own vehicle.
• Experience as a support worker or willingness to begin a career in housing and support for young people.

Responsibilities

• Assist the Management Team with oversight of homes, leading on support and safety.
• Be a role model to the young people, continually pushing for the highest standards.
• Provide trauma-informed support and champion diversity and inclusion.
• Help with moving, safety planning, securing jobs or training, independent living skills, and refugee status processes.

Skills

Patience

Empathy

Resilience

Professionalism

Job description

Are you an experienced support worker or looking to begin a career in supporting young people in a brand-new service commissioned by Wiltshire Council?

Then this is the opportunity for you.

We have an exciting opportunity for aSupport Workerto join ourAccommodation Based Servicesteam providing housing and support to Unaccompanied Asylum Seeking Children, and Care Experienced young people inWiltshire.

We are looking for Support Workersto join a new service in full-timepositions. Applications from everyone are welcome, including those with lived experience, care experience or refugees with Leave to Remain.

• You will assist the Management Team with the oversight of homes, leading on support and safety.
• You will be a role model to the young people, continually pushing for the highest standards.
• Your support will be trauma-informed. You will understand people’s backgrounds and champion diversity and inclusion.
• There is so much variety. You could be helping someone move and settle into their new home, safety planning to reduce harm, helping someone secure their desired job or secure the place on the training course they have aspired to, support with independent living skills, and obtain refugee status.

To be successful in this role, you'll need to be patient, kind, resilient, professional, with a calm and caring approach. Due to the location of our properties, you will need a full UK driving licence and access to your own vehicle.

About Us

Established in 1989,Caring for Communities and People (CCP)is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.

What We Offer

CCP are committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you’ll join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career—choose CCP.

• 25 daysholiday, plus public holidays, with an additional day added per year and option to purchase more^
• Enhancedsick pay (up to 30 days full pay and 30 days half pay)
• Life Assurance policy
• Freesubscription to Benenden healthcare cashback plan or Perkbox discounts
• Investors in People Goldaccredited employer, committed to making the workplace better for you.
• Comprehensive induction and ongoingtraining and development.
• Option tojoin various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• In-houseWorkplace Welfare Managerfor support when needed.

(Benefits are for contracted staff only not bank workers)

Are Your Values Aligned with Ours?

We look for staff who embody ourSPIRITvalues:

• Showgratitude and appreciation of others.
• Demonstrate personal and professionalpride.
• Integrityis everything.
• Reflectand learn.
• Takeyour best self wherever you go.

Position:Support Worker (Job ID 1129)

Hours:Full-time is 39.375 hours per week. Working 8am-8:15pm - 3 days on 4 off then 4 days on 3 off alternating.

Contract:Permanent

Location:Trowbridge, with some homes in Chippenham and Salisbury.

Closing Date:17th November 2026 -CCP reserves the right to close the job advert early if needed.

CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checksand alsoan enhanced check by the Disclosure & Barring Services, paid for by CCP.

Please review the attached job attachments for further insights.

^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.

^^Contracted staff only. Business mileage (55p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need awell-maintained vehicle with valid tax, MOT andInsurance covering business use.