Support Worker – Sunderland

Tyne Housing; Sunderland; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tyne Housing Association Ltd in Sunderland is launching a new short-term accommodation service to support people with multiple and complex needs.

Support Workers provide 24/7 staffing, overnight supervision, and person-centred activities to help residents move towards independence. If you have empathy, strong listening and communication skills, this role offers rewarding frontline work with day and night shifts on a six-week rota.

Qualifications

• Empathy, good communication, active listening.

Responsibilities

• Provide 24/7 staffing to residents experiencing homelessness.
• Deliver person-focused support and activities to help residents develop and gain independence.
• Work on a double cover basis with overnight supervision to ensure continuous support.
• Process referrals at any time of day or night.

Skills

Empathy

Communication

Listening

Job description

An exciting new accommodation service in Sunderland will provide 7 bed spaces alongside intensive support and management services to people living multiple and complex needs.

Our new short term temporary accommodation service is commissioned by Sunderland City Council, providing 24/7 staffing to people experiencing or at risk of homelessness; many of these people will be vulnerable and may have complex support needs. Our Support Workers will work with our residents to deliver person-focused support and activities that will help them to develop and grow, boosting their confidence and belief in themselves and giving them the next opportunity to move forward, in a lasting way, into true independence.

Support Workers will work on a double cover basis to provide a safe service with overnight supervision and ensure sufficient support is available for the resident group, with the ability to process referrals at any time of day or night. Some experience of working with vulnerable people may be useful but what’s really important is having empathy, communicating well, and listening. It’s a challenging job but an incredibly rewarding one.

PLEASE NOTE – VACANCIES WILL CONSIST OF DAY AND NIGHT SHIFTS OVER A SIX-WEEK ROTA.

Successful applicants will undergo an enhanced disclosure and barring check.

Tyne Housing Association Ltd is an Investor in People and Equal Opportunities Employer.

Tyne HA is a registered society under the Co-operative and Community Benefits Societies Act 2014 number 21011R and is a charitable housing association