Support Worker POTCM/KG/BT

Positive OT & Case Management Ltd.; East Midlands; Hybrid; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Competitive rates of pay

Fully paid Induction

Paid Essential Training

Ongoing training and development

Inclusive team environment

Job summary

Positive OT & Case Management Ltd. is seeking a part-time support worker to assist a sociable young man in leading an active, independent life, with 14 hours per week during term time and up to 24 hours per week in school holidays.

The role includes personal care, community activities, and daily routines, within a caring, supportive team. We value patient, engaged, and proactive individuals who can build trust, maintain dignity, and promote inclusion.

Qualifications

• Experience in care or support roles.
• Knowledge of person-centred care approaches.
• Good verbal and written communication skills.
• Flexibility to work shifts including evenings, weekends, and holidays.

Responsibilities

• Provide person-centred support with personal care, daily routines, community access and activities.
• Promote independence, choice, dignity, and wellbeing in all aspects of support.
• Encourage participation in social, recreational, and community activities that reflect the client’s interests and goals.
• Deliver support in line with care plans, rehabilitation goals, risk assessments, and agreed strategies.
• Assist in delivering rehabilitation programmes.
• Monitor progress and escalate concerns as needed.
• Identify, report and respond to risks and safeguarding concerns.
• Maintain accurate electronic records and daily notes.
• Work with family, therapists and wider team to ensure high-quality support.
• Coordinate communication between all professionals and individuals involved in care.

Skills

Care experience

Person-centred care

Communication skills

Flexibility

Education

Health and Social Care Level 2+

Job description

Hours: Part-time

Contract Type: Permanent

Closing Date: 27th October 2026

Job Reference: POTCM/KG/BT

Pay:

• £14.50 per hour weekday hours Monday to Friday
• £15.00 per hour weekend day hours Saturday and Sunday

Term Time: One support worker to provide 14 hours of support per week during term time (39 weeks), between the hours of 07:00-22:00, variable shift patterns

School Holidays:
Provide up to 24 hours of support per week during school holidays (13 weeks), between the hours of 07:00-22:00, variable shift patterns

This role is all about building a genuine connection and getting involved in the things he loves while living life to the fullest. This is a rewarding opportunity to support a sociable and active young man to live life to the fullest, achieve his personal goals, and enjoy meaningful experiences within his community. He has a close relationship with his family and values spending quality time with them, as well as developing positive relationships with his support team.

The successful candidate will play a key role in enabling him to maintain an active and fulfilling lifestyle, promoting choice, independence, dignity, and inclusion in all aspects of daily life.

You’ll be welcomed into a close-knit friendly family who are committed to helping him thrive. You’ll also benefit from the guidance and expertise of the team who encourage him to fulfil his potential and live life to the fullest.

What matters most in this role:

• Being caring, patient, and respectful
• Listening carefully, understanding needs, and responding quickly when required
• Creating a positive, supportive, and engaging environment
• Bringing positive energy and a good sense of humour to every day
• Being proactive, attentive, and motivated to make a difference
• Supporting a strong-willed individual with kindness and encouragement

What you’ll be doing:

• Assisting with all aspects of personal care
• Supporting with social and community activities
• Supporting with morning and evening routines
• Supporting with meals
• Providing safe support in line with care and support plans
• Encouraging communication, choice, and independence
• Being interactive, engaging, and responsive throughout the day
• Working closely with family members and other professionals involved in care and support

The ideal person:

• Kind, patient, caring, and attentive
• Fun, engaging, and able to build strong, trusting relationships
• Quick-thinking with excellent awareness and initiative
• Experienced in care and support, with a person-centred approach

The fun part:

• Trips out for lunch, coffee, or a cheeky treat
• going for walks
• listening to music
• sensory stimulation such as lights
• shopping, going on my swing
• Going to the cinema
• Going to the theatre to see shows and enjoying my holidays.
• Browsing the shops and enjoying a bit of people-watching
• Cinema trips and days out and social events

Key Responsibilities

• Provide person-centred support with personal care, daily routines, community access and activities.
• Promote independence, choice, dignity, and wellbeing in all aspects of support.
• Encourage participation in social, recreational, and community activities that reflect the client’s interests and goals.
• Deliver support in line with the client’s care and support plans, rehabilitation goals, risk assessments, and agreed support strategies.
• Assist in delivering rehabilitation programmes.
• Monitor progress towards agreed goals and promptly escalating any concerns or changes in needs.
• Identify, report, and respond appropriately to risks, incidents, accidents, and safeguarding concerns.
• Maintain accurate, timely, and outcome-focused electronic records and daily notes.
• Work collaboratively with the client, family, Case Manager, therapists, and wider multidisciplinary team to ensure consistent, high-quality support.
• Coordinate and maintain effective communication between all professionals and individuals involved in the client’s care and rehabilitation.
• Provide support during holidays and trips when required.

Person Specification

• Previous experience in a care or support role.
• Knowledge of person-centred care approaches.
• A genuine passion for supporting vulnerable individuals.
• Good verbal and written communication skills.
• Ability to build trusting relationships with the client and team members.
• Flexibility to work shifts, at occasional times including evenings, weekends, and holidays.
• Ability to work independently and as part of a team.
• Competent IT skills for recording and reporting.
• Understanding of confidentiality and safeguarding practices.
• Right to work in the UK (unfortunately we do not offer sponsorship).
• Willingness to undergo a DBS check.
• Full UK driving licence.
• Level 2 or above qualification in Health and Social Care.
• Fully Enhanced DBS
• First Aid training
• Fully paid Induction
• Paid Essential Training
• Competitive rates of pay
• Ongoing training and professional development
• A supportive and inclusive team environment
• Opportunities to make a meaningful difference to our client’s life

We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Please contact us [e-mail] if you require any reasonable adjustments during our application process.