Support Worker Paediatrics

FHFT Education Academy; Frimley; On-site; GBP 17,000 - 21,000; Part time

Job summary

Frimley Health NHS Foundation Trust is seeking a part-time Health Care Assistant to support delivery of person-centred care on the ward. The role runs 22.5 hours per week with shifts around 10:00-14:30, providing day-to-day patient care with supervision from registered staff.

You will join a caring, inclusive team across Hampshire, with access to training, development, and a clear progression path from Care Certificate to Band 3 on successful apprenticeship completion.

Qualifications

• GCSEs or equivalent Level 2 numeracy and literacy
• Willingness to complete Healthcare Support Worker Level 2 apprenticeship
• Knowledge of personal care and related procedures
• Vocational qualification at level 2 or equivalent experience

Responsibilities

• Assist patients with personal care (bathing, dressing, toileting, meals).
• Help with non-clinical duties in a ward or department.
• Ensure patient safety, dignity and wellbeing at all times.
• Provide excellent customer care and advocate for patients.

Skills

Infection prevention

Communication

Written English

Stock control

Personal care

Customer care

Teamworking

Education

GCSEs

Healthcare Support Worker Level 2 apprenticeship

Level 2 vocational qualification

Tools

Epic

Job description

Visa Sponsorship:
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

This role will be for 22.5 hours per week ideal hours 10am -14.30pm 5 days per week, but this is NOT a term time only role, with a start date n September.

We have a unique, caring and inclusive team who are delighted to be responsible for the care of Children and Young People from 5 days to 18 years old, across Hampshire.

Our department has a 4 bedded High Dependency Unit and 22 inpatient beds. We have close links with our Paediatric Assessment Unit, Neonatal Unit, Children's Outpatient Department, Paediatric A&E and our Children's Community Nursing Teams as well as our regional Children's Hospital in Southampton.

We promote strong interdepartmental and cross-site working relationships with both Heatherwood and Wexham Park Hospital.

Main duties of the job

You will need to be driven and prepared to deliver high quality care and attention to detail. In this role you can look forward to a career full of development opportunities and the support from an excellent team of healthcare professionals – working alongside a reliable and friendly team.

You will also have access to a full program of training and development as well as a range of employee benefits.

When joining Frimley Health, we can offer you a supportive working environment as well as training and development to meet your needs.

Main duties of the job are:

Support the delivery of person-centred care under the supervision of registered and non registered nursing staff.

• Assist patients with personal care (bathing, dressing, toileting, meals).
• Help with non-clinical duties in a ward or department.
• Ensure patient safety, dignity, and wellbeing at all times.
• Managing ward stock
• Equipment cleaning on F1 Paediatric Ward and Paediatric assessment unit.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health NHS Foundation Trust is committed to developing our workforce and supporting career progression. These Band 2 roles include:

• Care Certificate training

On successful completion of apprenticeship and care certificate (approximately 8 months), you will have the opportunity to progress to aBand 3 Health Care Assistant role within the Trust.

Detailed job description and main responsibilities

Please note that this role does not qualify for Visa Sponsorship.

Please refer to the attached Job Description and Person Specification for full details.

Some of the core requirements for the post:

• Must be currently in the UK with the right to work
• Meet government apprenticeship eligibility criteria
• High standard of spoken and written English
• Please do not use AI software to complete your application
• These posts donotoffer visa sponsorship

Some of the core tasks required for the role include:

• Provide excellent customer care skills to ensure patients come first.
• To act as an advocate for patients within the department/ward/unit.
• To follow FHFT guidelines, policies, and procedures in maintaining safe workingpractices for patients and colleagues.
• To ensure that patients' receive high quality communication and a goodexperience, having regard for their customs, religious beliefs, or principles.

Elements of the Job Description and the Person Specification may be screened at interview. We reserve the right to terminate the interview if it is felt these are not met.

Experience

• Experience working in a healthcare, retail, warehouse, or customer service environment
• Experience of stock control, replenishment, or inventory management
• Previous NHS or healthcare experience
• Experience cleaning clinical or healthcare environments

Qualifications

• Evidence of general education, eg GCSE's or equivalent functional skills Level 2 Numeracy and Literacy
• Willingness to work towards and complete the Healthcare Support Worker level 2 apprenticeship
• Knowledge of personal care and related procedures
• Vocational qualification at level 2 or equivalent relevant experience

Skills and Knowledge

• Awareness of infection prevention and control procedures.
• Good standard of literacy and numeracy (GCSEs or equivalent may be required).
• Experience following procedures and maintaining accurate records
• Ability to communicate clearly and effectively
• Knowledge of how to respect individuality and diversity of patients, their carers, and your colleagues
• Clear and accurate written/verbal English 6 NA5 - Matched January 2025 communication
• Able to listen effectively and demonstrate an empathetic /sensitive approach and be able to communicate effectively and compassionately to colleagues, staff, and patients and their family/carers/visitors.
• Understanding of the requirements of patient confidentiality
• Knowledge of NHS supply chain processes.
• Infection control training

Role Requirement

• Commitment to NHS values and patient care.
• Professional and approachable manner.
• Experience of stock control, replenishment, or inventory management
• Experience cleaning clinical or healthcare environments.

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Th rough our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. We would advise that you complete and submit your application in good time to avoid disappointment.