Support Worker - Learning disability service

Pennine Care; Whitefield; On-site; GBP 26,000 - 27,000; Full time

Job summary

Pennine Care NHS Foundation Trust in Whitefield is seeking a dedicated Support Worker to join the Learning Disability service. This NHS AfC Band 3 permanent position is full-time (37.5 hours) with shift work including evenings, weekends and waking nights.

The post at Cambeck Close supports both adults and children in a welcoming, professional team environment. You will provide high-quality care under supervision, help implement care plans, and promote safety and dignity while managing

Qualifications

• NVQ level 3 in Care (or equivalent)
• Care Certificate or willing to work towards
• Assessor in CC

Responsibilities

• Provide high quality care and support under supervision.
• Assist in delivering the model of care under guidance of the Unit Manager & Senior Support Workers.
• Maintain safety and dignity, including working with those who have challenging behaviour.
• Assist in establishing care plans and delivering care within Trust policies.
• Participate in education and training sessions for the team.

Education

NVQ level 3 in Care

Care Certificate or willing to work towards

Assessor in CC

Job description

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Support Worker - Learning disability service

NHS AfC: Band 3

Main area Support Worker Grade NHS AfC: Band 3 Contract Permanent: Shift work evenings , weekends and waking nights Hours Full time - 37.5 hours per week (Shift work evenings , weekends and waking nights) Job ref 311-F922-26-E

Site Cambeck Close Town Whitefield Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 19/11/2026 12:00

If you are Kind, Fair, Ingenious and Determined then we want you to come and join ourPennineCarePeople

An opportunity has arisen to work at Cambeck Close supporting children & adults with a learning disability.

This role provides an opportunity to develop skills and experience working alongside a dedicated team of professional staff, while also developing your own skills.

These roles will also provide support to the Senior Support Workers and will interlink with the Unit Manager, Administrator and other professionals .

The role requires shift work days & nights 7 days a week.

Main duties of the job

You will provide high quality care and support to people accessing the service. They will assist in the delivery of the model of care under the guidance of the Unit Manager, & Senior Support Workers.

You will provide support which is therapeutic while also maintaining the persons safety and dignity, this may involve working with those that have challenging behaviour.

You will will assist in establishing care plans and in the delivery of care. The expectation will be to work within the boundaries of agreed instruction, whilst being supported within Trust procedures and policies

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Detailed job description and main responsibilities

• To support and contribute to the development and maintenance of an environment which is defined by high quality care and support.
• To work as an assistant or co-worker in therapeutic activities and / or group work with the support and guidance of senior staff.
• To listen and talk to service users, families and their carers’ and develop boundaried therapeutic relationships.
• To undertake and accurately document observations and clinical care in line with Trust Policy.
• To ensure effective communication, either verbal or written, amongst the team, reporting any change or unusual occurrence in the service user’s behaviour or condition.
• To accurately report and feedback any concerns.
• To understand the importance of and maintain the need for confidentiality in all service users matters.
• To participate in the maintenance of a clean, tidy and safe environment.
• To value diversity and promote equality of opportunity for all and to ensure individuals are treated fairly.
• To ensure that any interventions are provided in accordance with least restrictive practice.
• To carry out duties as allocated.
• To support the development and implementation of Positive Behaviour Support Plans.
• Attend to personal hygiene including bathing, toileting and dressing, promoting quality of life and independence.
• Support and assist at mealtimes as required.
• To attend education and training sessions specially arranged for the team.
• To carry out assigned tasks under the supervision of qualified staff.
• To provide guidance to new staff on the induction to the ward and participate in induction and training programmes for staff.
• To undertake support to new staff as appropriate, supporting them complete their care certificate.
• To act as a positive role model to the service users and staff.
• To demonstrate appropriate de-escalation skills in managing aggression exhibited by service users, subject to achieving agreed training and competency in Prevention and Management of Violence and Aggression techniques.
• To attend / undertake statutory and mandatory training as required.
• To have an interest in self-development and be active in enhancing own personal knowledge.
• Escort service users as appropriate to areas outside the service as delegated.
• Adhere to appropriate Trust and local policies, procedures and guidelines.

Person specification

Education / Qualifications

• NVQ level 3 in Care (or equivalent experience) or a commitment to work towards
• Care Certificate or willing to work towards
• Assessor in CC

Experience

• Experience of working with adults/children
• Experience of working with people with a learning disability
• Experience of working as a nursing assistant
• Experience of carrying out clinical observations
• Experience of Prevention and Management of Violence and Aggression techniques
• Experience of caring for others
• Experience of working in a multi disciplinary team
• Experience of being involved in the delivery of meaningful activities

Knowledge

• Understanding of mental health difficulties and learning disabilities
• An awareness of stigma and discrimination of people with mental health issues and learning disabilities
• Awareness of ward procedures and clinical observations
• Awareness of community system involved in care provision of people with a learning disability
• Awareness of alternative and modified communication strategies

Skills and Abilities

• To complete clinical skills competency framework, include but not exclusive to, tracheostomy care, intrathecal feeding, respiratory care, medication administration and physical health monitoring
• Able to impart knowledge, supervise and direct the work of others under supervision.
• Able to communicate effectively with patients and their carers’ and modify communication as required for clients with a learning disability.
• Able to remain calm in stressful situations and display patience and empathy
• Able to report observations accurately and concisely.
• Able to develop and maintain effective therapeutic relationships patients and families
• Able to organise day to day tasks and activities based on an agreed work plan.
• Willingness to participate in staff induction and training for junior staff
• Awareness of reasonable adjustments to support in engaging clients in activities

Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards . These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history andreferences.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

Once Checks Are Complete - The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

Pennine Care are committed to the ‘Get ahead on Flex’ pledge initiative to support the right to request flexible working for all colleagues. “We can work flexibly, as a modern and model employer, flexible and less than full-time working isn’t a barrier to progress in the NHS – it is commonplace” To support a positive experience for all colleagues we are committed to considering all requests for flexible working, in line with service needs.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.

We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Karen Taylor Job title Team Manager Email address [e-mail] Telephone number 0161 716 1575

If you have problems applying, contact

Address Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
Telephone [phone]