Operational Team Manager

Pennine Care Nhs Foundation Trust; Greater Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Flexible working

Continued Professional Development (CP

Involvement in improvement and研究

Job summary

Pennine Care NHS Foundation Trust invites applications for a 12‑month secondment in the Tameside All Age Mental Health Liaison Team. You will work across A&E at Tameside General Hospital and inpatient wards, taking operational responsibility for KPIs, staffing, and governance.

The role requires RMN/OT/SW registration, plus leadership in multidisciplinary settings, safeguarding knowledge, and a commitment to service improvement and staff wellbeing.

Qualifications

• Experience leading multidisciplinary teams in hospital settings.
• Ability to supervise and develop staff within performance frameworks.
• Knowledge of safeguarding, NICE guidelines and clinical governance.

Responsibilities

• Operational oversight of team KPIs and staffing.
• Supervision and mentorship within a multi-disciplinary team.
• Engagement with acute trust colleagues and community services.
• Ensure patient safety and manage incidents and risks.

Skills

Leadership

Stakeholder liaison

Clinical governance

Risk assessment

Communication skills

Education

Registered RMN/OT/Social Worker

Job description

Job overview

An exciting Secondment opportunity is now available in Tameside All Age Mental Health Liaison Team
This is a 12 month Secondment to cover Maternity leave. You will be joining a fully established Multi-disciplinary Team working across both the Accident & Emergency Department in Tameside General Hospital, and all Medical inpatient wards.

Main duties of the job

Operational responsibility and oversight of:
All Team KPI's
Managerial Supervision for Team
Multi Disciplinary and Multi Agency working across both inpatient and community services
Establishing and maintaining good working relationships with Acute Trust Colleagues
Sickness Monitoring and Management
Recruitment and Retention for Team
Teaching and service improvement
Safer Staffing
Staff Wellbeing
Patient safety and Incident management

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, sex, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Operational responsibility and oversight of:
All Team KPI's
Managerial Supervision for Team
Multi Disciplinary and Multi Agency working across both inpatient and community services
Establishing and maintaining good working relationships with Acute Trust Colleagues
Sickness Monitoring and Management
Recruitment and Retention for Team
Teaching and service improvement
Safer Staffing
Staff Wellbeing
Patient safety and Incident management

Person specification

Education/qualifications

Essential criteria

• Registered Mental Health Nurse (RMN), OT or Social Worker with current registration
• Completion of Preparation for Mentorship / Practice Teacher / Fieldwork Educator qualification or willingness to complete
• Short Courses and experience to post graduate diploma level.

Desirable criteria

• Registered General Nurse / Qualification related to physical health
• Educated to degree level or working towards.
• Non-medical prescribing qualification
• AMHP / willing to undertake
• Formal teaching qualification.

Experience

Essential criteria

• Substantial experience as a liaison mental health practitioner at Band 6 or above in the general hospital setting.
• Experience of multidisciplinary working in mental health care with complex cases.
• Experience of working to objectives and meeting deadlines, within a performance management framework.
• Experience of providing day- to-day clinical leadership and operational management
• Experience of supervising junior staff
• Experience of joint working with outside agencies

Desirable criteria

• Experience of working in community settings.
• Experience of managing budgets.
• Experience of managing / triaging referrals

Knowledgee

Essential criteria

• Working knowledge of current mental health legislation and guidance in relation to Safeguarding and Vulnerable Adults.
• Working knowledge of NICE guidance in the treatment of mental health problems
• Knowledge of mental health / risk management processes
• Be able to demonstrate an excellent understanding of clients presenting with physical and mental health co‑morbidity issues
• Overview and knowledge of the range of interventions and services that meet the needs of all service users referred to the mental health service including those with dementia, delirium, functional illnesses, self- harm and substance misuse
• Be competent in developing and delivering training packages relating to mental health
• Display a good understanding of clinical governance and quality improvement

Skills and abilities

Essential criteria

• Ability to work in a high pressure clinical environment
• Ability to build and maintain effective relationships with stakeholders
• Ability to manage own emotions and those of others
• Evidence of well-developed comprehensive mental health assessment skills
• Evidence of well-developed risk assessment and management skills
• Evidence of well-developed team leadership and management skills
• Evidence of effective change management skills
• Ability to develop credibility with clinicians, practitioners and stakeholders Evidence of the ability to lead, motivate and manage a group of experienced staff
• Be competent in developing and delivering training packages relating to mental health
• Excellent communication skills
• Ability to inspire others and lead collaboratively.

Desirable criteria

• Experience and / or qualification in the provision of clinical supervision to junior team members
• Experience in chairing professional meetings

Application support - We recommend tailoring your application to each role you apply for, particularly your supporting information. This gives you the best chance of success. Your supporting information should clearly explain, with examples, how your skills and experience meet the essential and desirable criteria for the role.

We are aware of the increase in AI being used for job applications. AI can be a useful tool to assist in writing your application, but these tools may not understand the context or requirements of the job you are applying for and using for all your application will not be a true reflection of your skills and experience. Relying on AI for your whole application can negatively impact on your chances of success throughout the recruitment process as you will be asked to provide evidence to support what you have written. Take the time to proofread your application to ensure you can evidence what you have submitted, whether this is by your experience or certificates

We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.

After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with . These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.

If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

Once Checks Are Complete -

The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

Additional Information -

Pennine Care are committed to the ‘Get ahead on Flex’ pledge initiative to support the right to request flexibly for all colleagues. “We can work flexibly, as a modern and model employer, flexible and less than full-time working isn’t a barrier to progress in the NHS – it is commonplace” To support a positive experience for all colleagues we are committed to considering all requests for flexible working, in line with service needs.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
• We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.