Support Worker – Housing Services

Southern Housing; Horsham; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Paid DBS check

Job summary

Southern Housing seeks a compassionate Support Worker to assist residents across our housing services. You will follow individual care plans to promote independence, dignity and inclusion within a CQC-regulated environment.

Role involves evenings, weekends and potential sleep-ins; full training and DBS check provided; you’ll work as part of a friendly team and maintain accurate records while safeguarding residents.

Qualifications

• GCSEs including Maths and English required; willingness to work towards NVQ Level 2 in Care.
• No previous experience required; full training and support provided.
• Willingness to work towards an NVQ Level 2 in Care (or equivalent).

Responsibilities

• Provide care and support in line with individual care plans, promoting independence, choice and inclusion.
• Deliver care across housing schemes, extra care services and within the community.
• Work evenings and weekends; may include sleep in duties and on-call rota.
• Move and handle tasks as required and respond calmly in emergencies.
• Maintain accurate records and reports; uphold safeguarding and dignity of residents.

Skills

Caring and empathetic

Communication skills

Flexibility

Moving and handling

Basic IT skills

Education

GCSEs including Maths and English

Willingness to work towards an NVQ Level 2 in Care

NVQ Level 2 in Care (or equivalent)

Job description

Support Worker – Housing Services

£24,479 per annum (pro rata £13,988 per annum) part time 20 hours per week

Isle of Wight

Ref: 268

About the Role

We’re looking for caring, positive people to join our team and help us provide personalised, high quality support to the residents and individuals who use our services.

You’ll be part of a supportive team delivering care across our supported housing schemes, extra care services and within the local community. You’ll provide care and support in line with individual care plans, helping people to live as independently as possible while promoting dignity, choice and inclusion.

This is a hands on role that requires flexibility. You’ll be expected to work evenings and weekends where required and may undertake sleep in duties or take part in an on call rota. The role also involves physically demanding tasks, including moving and handling, and responding calmly in emergency situations.

About you

You’re compassionate, patient and committed to making a positive difference to people’s lives. You’re comfortable working in a CQC regulated care environment and understand the importance of safeguarding, dignity and person centred support.

You will need:

• A caring and empathetic approach, with the ability to build positive, trusting relationships
• The ability to deliver care and support in line with individual care plans, promoting independence, choice and inclusion
• An understanding of safeguarding responsibilities, with confidence following procedures and reporting concerns
• The ability to remain calm and professional in emergencies and challenging situations
• A commitment to equality, dignity and anti discriminatory practice
• The physical ability to undertake moving and handling tasks
• Basic IT skills to maintain accurate records and reports
• Flexibility to work evenings, weekends, sleep in duties and on call rotas
• Strong communication skills and the ability to work effectively as part of a team

Qualifications & development:

• A minimum of 5 GCSEs (or equivalent) including Maths and English
• Willingness to work towards an NVQ Level 2 in Care (or equivalent)
• No previous experience is required - full training and support will be provided.

Successful candidates will be subject to an Enhanced DBS check

About the team

You’ll be part of our Care & Support service, delivering CQC regulated, person centred care to people with a range of support needs.

The service focuses on helping people live independently, achieve their goals and remain active within their communities. We support individuals with their wellbeing, safety and daily living, tailoring our approach to meet each person’s unique needs.

Working as part of a supportive team, you’ll help deliver care that promotes dignity, choice and inclusion, ensuring people feel safe, supported and empowered in their daily lives.

Benefits in working with us

As a trusting and competitive provider of care and support services on the Island, we can provide you with paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package. And if you're interested in career progression, then we are the employer for you!

• The ability to buy extra leave and discount cards
• Employee referral scheme
• Cash claim-back on medical treatments
• Full training provided at no additional cost
• Additional payment for sleep-in duties, where applicable
• Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance

About us

At Southern Housing, our residents are at the heartof everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

Inclusion and Diversity

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experienceand perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Closing Date: 03 November 2026 at 23:59