Support Worker - Homelessness

JR United Kingdom; Woking; On-site; GBP 22,000 - 28,000; Full time

Job summary

An exciting opportunity for a Support Worker to empower individuals experiencing homelessness. Join a dedicated team and play a vital role in creating a welcoming environment. No prior experience necessary, full training provided.

Benefits

Full training

Supportive team environment

Opportunity to impact lives

Qualifications

• Passion for helping others, professional experience welcome but not essential.
• Confidence using Microsoft Office, ability to communicate effectively.

Responsibilities

• Act as a keyworker for clients, providing tailored support each week.
• Complete needs and risk assessments, develop personalized support plans.
• Facilitate workshops and engage clients in meaningful activities.

Skills

Communication

Emotional resilience

Empathy

Tools

Microsoft Office

Job description

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An exciting new career opportunity has arisen for an accomplished, organised and highly professional Support Worker - Empowering People Experiencing Homelessness
Are you someone who others naturally turn to for advice or support? Have you ever signposted a friend, family member, or colleague to the help they needed? Turn that instinct into a rewarding career as a Support Worker in our 24/7 direct access accommodation service.
We are looking for compassionate, proactive individuals to join our frontline team supporting adults experiencing homelessness. You'll play a vital role in creating a welcoming, safe environment where residents can begin their journey toward stable housing and improved wellbeing.
Key Responsibilities:

• Act as a keyworker for a caseload of clients, offering at least 4 hours of tailored support each week.
• Provide effective signposting to services such as mental health, substance misuse, and financial guidance.
• Complete needs and risk assessments, develop personalised support plans, and conduct bi-weekly reviews.
• Facilitate and lead workshops, engage clients in meaningful activities, and promote community living.
• Perform welfare checks, maintain clean and functional accommodation, and mediate client disputes.
• Support rough sleeper outreach and respond to street link alerts.
• Working hours 8:00 - 4:00 and 10:00 - 6:00, alternate weeks.
• Take part in an on-call rota to cover a Saturday and Sunday approximately once every four weeks.

What We're Looking For:

• A genuine passion for helping others-professional experience is welcome but not essential.
• Ability to communicate effectively and maintain detailed records.
• Confidence using Microsoft Office (Word, Excel, Outlook).
• Emotional resilience, empathy, and a calm approach in crisis situations.
• Willingness to learn through our comprehensive training programme.
• Driving licence and vehicle.

Whether you've supported someone through addiction recovery, helped navigate housing options, or simply have a knack for guiding people to the right support. This role is your chance to make a difference.
What's on Offer:

• Full training-no prior experience necessary.
• A supportive team environment committed to inclusion and empowerment.
• The opportunity to positively impact vulnerable lives every day.

Ready to use your natural support skills in a professional setting? Apply now to become a Support Worker and help shape a better future for those in need.