Support Worker Healthcare

Care England; Sunderland; Hybrid; GBP 31,000 - 39,000; Full time

Benefits offered by this job

Competitive pay rates

Flexible shift patterns

Professional development opportunities

Meaningful impact on children's lives

Job summary

MedGen Healthcare in Sunderland is seeking compassionate Support Workers to provide high-quality care for children and young people with complex mental health needs. You will support those with ASD, ADHD, emotional and behavioural difficulties, helping them feel safe and understood.

The role involves emotional support, routine management, personal care, and implementing care plans. DBS enhanced and PMVA training are preferred; sponsorship is not provided.

Qualifications

• Strong communication and relationship-building skills.
• Good understanding of safeguarding, child protection, and professional boundaries.
• Ability to remain calm and professional in high-pressure situations.

Responsibilities

• Provide emotional support to children experiencing anxiety or distress.
• Assist children with autism/ADHD to manage routines and transitions.
• Support daily living activities and maintain routine.
• Implement behaviour support plans and positive strategies.
• De-escalate challenging behaviours using PMVA techniques where necessary.
• Maintain accurate records of care and incidents.
• Promote a safe, nurturing environment tailored to individual needs.

Skills

Communication

Relationship-building

Safeguarding knowledge

Behaviour management

Education

Enhanced DBS (certificate)

PMVA training (certificate)

Job description

Location:Sunderland
Job Types:Full-time | Part-time | Temporary (Ongoing)

MedGen Healthcare is seeking compassionate, resilient, and dedicatedSupport Workersto provide high-quality care and support to children and young people with complex mental health needs.

This role involves supporting children and adolescents with conditions such asAutism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficulties, and other additional needs. You will play a vital role in helping young people feel safe, understood, and supported in their daily lives.

The Role

As aSupport Worker, you will:

• Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges.
• Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities.
• Assist with daily living activities, including personal care, mealtimes, hygiene, and maintaining a structured routine.
• Implement behaviour support plans and positive behaviour strategies in line with care plans.
• Safely manage and de-escalate challenging behaviours using PMVA techniques where necessary.
• Maintain accurate, clear, and timely records of care provided and incidents.
• Promote a safe, nurturing, structured, and stimulating environment tailored to individual needs.

Requirements

• Minimum6 months UK experienceworking as a Support Worker.
• Experience supporting individuals withAutism, ADHD, and challenging behaviour.
• Enhanced DBS (or willingness to obtain one).
• In date PMVA training (or willingness to do).

What we’re looking for

• Strong communication and relationship-building skills.
• Good understanding of safeguarding, child protection, and professional boundaries.
• Ability to remain calm and professional in high-pressure situations.
• Enhanced DBS (or willingness to obtain one).
• In-date PMVA training (or willingness to complete training).
• Ability to provide a clinical reference.

What We Offer

• Competitive pay rates - £22.25 to £28 per hour.
• Flexible shift patterns to suit your availability.
• Ongoing opportunities for professional development.
• The opportunity to make a meaningful difference in the lives of children and young people.

Why Join MedGen Healthcare?

MedGen Healthcare is aCQC-regulated providerdelivering high-quality care across the community, from non-complex to highly complex packages.

We value our support workers and recognise the essential role you play in delivering safe and compassionate care. We provide a supportive environment where your expertise is respected and developed.

Important

MedGen Healthcare does not hold a UK Sponsorship Licence. Applicants must have the right to work in the UK.