Support Worker - Guildford

Surrey County Council; Guildford; On-site; GBP 26,000 - 31,000; Full time

Job summary

Join a forward-thinking organization committed to enhancing the lives of individuals with learning disabilities. As a Support Worker, you will play a vital role in empowering residents at Mallow Crescent Supported Living homes. With a focus on independence and community engagement, your compassionate approach will make a significant difference. Enjoy a rewarding career with generous benefits, including a competitive salary, extensive training, and opportunities for professional development. This role, ideal for those passionate about making a positive impact, offers a supportive environment where your contributions are valued.

Benefits

26 days' holiday

Employee Assistance Programme

Generous pension scheme

Lifestyle discounts

Paid volunteering days

Learning and development resources

Free on-site parking

Paid training hours

DBS check covered

Induction and shadowing support

Qualifications

• Motivated individuals committed to improving lives.
• Ability to support adults with learning disabilities.

Responsibilities

• Support adults with learning difficulties to promote independence.
• Engage in planning and delivering care plans.

Skills

Empathy

Communication

Flexibility

Problem-solving

Education

No formal qualifications required

Tools

DBS check

Fleet vehicles

Job description

• Salary: £26,777 per annum plus 50% Weekend and Bank Holiday Enhancement
• Category: Care - Adults
• Contract type: Fixed term
• Working hours: 36 hours per week
• Posted on: 9 May 2025
• Closing date: 8 June 2025
• Location: Mallow Crescent, Guildford, GU4 7BU

Description

The starting salary for this role is £26,777 per annum, based on a 36-hour working week.

Please be aware that unfortunately this role is not eligible for visa sponsorship at this time.

This is a 12-month fixed term contract/ secondment opportunity.

We are recruiting Support Workers for our Mallow Crescent Supported Living homes in Guildford and the great news is that you don't need any formal qualifications to apply for our Support Worker positions, you simply need to have the right qualities!

We are looking for people who are motivated and committed to improving the lives of others and who have a desire to empower and promote independence. This role will enable you to have a significant positive impact on the lives of our residents and is extremely rewarding.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

In addition to the above, we also offer our Support Workers the following:

• Weekend and Bank Holiday Enhancements – 50% extra pay per hour worked – totalling to £21.40 per hour.
• The opportunity to gain professional social care qualifications, including The Care Certificate
• Free on-site parking for staff
• All training hours are paid
• DBS check paid for by Surrey County Council
• A thorough induction and shadowing with experienced team members to ensure you have all the skills you need to succeed

About the role

We support people with daily living tasks and personal care, and help enable access to leisure pursuits, education, skills development, and social networks within the local community, using a person-centred approach.

The average week is 36 hours spread over 5 days and made up of a variety of shifts to support our 24-hour service at 25-30 Mallow Crescent, Burpham, Guildford, Surrey. The working pattern is rolling and will include shifts including early mornings, evenings and sleeping-in shifts.

An interest and desire to support people with learning disabilities is essential, but Surrey County Council's mandatory training and additional specific training will be provided.

As a Support Worker, your responsibilities will include:

• Working with and supporting Adults with learning difficulties to create positive outcomes and promote independence.
• Direct practical interactions with service users; including cooking, personal care and engaging with the wider community.
• Organising the shift, communicating with colleagues to plan and coordinate activities including report writing and attending/contributing to reviews as required.
• Engagement in planning, implementation, and delivery of care plans.
• Working in partnership with other agencies.
• Ensuring all your training requirements are met and recorded accurately.
• Driving people to appointments or in the community

Shortlisting Criteria

In order to be considered for shortlisting, your CV and Personal Statement will clearly evidence:

• An understanding of the sensitivity to the needs of people with learning disabilities.
• A willingness to encourage and support people with learning disabilities to access activities and facilities in the community.
• Respect for the cultures and beliefs of the people we support.
• The resilience and emotional intelligence to handle challenging situations. Every day is different and can throw its own challenges and pressures. You need to be adaptable but able to follow guidelines with a consistent, person-centred approach.
• A flexible attitude, both to the level of care required by the people we support as well as the time requirements of the role.

Due to the needs of our Home residents, possession of a full UK Driving Licence and the willingness to drive is an essential requirement for this role. You don't need to own your own vehicle but a Licence is essential for you to be able to use one of our fleet of cars to support our residents in their activities outside of the homes.

Contact us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The Job advert closes at 23:59 on 08/06/2025. Applications will be considered, and interviews held, on an ongoing basis.

We look forward to receiving your application, please click on the apply online button below to submit.

Our Values
Our values are as important as our abilities and shape who we are as an organisation. Discover more about ourvalues .

Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.