Support Worker - Eastbourne

Brainkind; Eastbourne; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Competitive hourly rate up to £14.71

33 Days AL

Buy/Sell up to 5 days AL

Simply Health Plan

Employee Assistance Programme (EAP)

Company Pension

Group life assurance

Eye voucher scheme

Long service and staff awards

Free parking

Job summary

Brainkind is seeking a dedicated Support Worker for Shinewater Court in Eastbourne. You will provide practical and personal care for adults with disabilities in a residential setting, helping with daily living activities and ensuring independence where possible.

The role requires compassionate communication, respect for privacy, and a willingness to participate in training and team handovers. Weekend shifts may be involved as part of a flexible pattern.

Qualifications

• Experience in health and social care settings is expected.
• Ability to provide personal care with dignity and respect.
• Good communication and a patient, respectful approach is important.

Responsibilities

• Provide personalised care in line with individual care plans.
• Assist with personal care, hygiene, dressing and daily living activities.
• Support residents with mobility and moving and handling as needed.
• Maintain accurate care records and participate in handovers.

Skills

Care experience

Personal care

Communication

Teamwork

Safeguarding

Willingness to train

Education

NVQ Level 2/3 in Health and Social Care

Job description

Support Worker – Eastbourne

Location: Shinewater Court, Eastbourne, East Sussex
Salary: £13.21 per hour + £0.50 market enhancement Mon - Fri

£14.21 per hour + £0.50 market enhancement Sat & Sun
Hours: 7:00am – 2:00pm or 2:00pm – 8:00pm, including alternate weekends
Contract: Full-time or part-time

Please note: We are unable to offer visa sponsorship for this role.

Why Join Brainkind?

Brainkind is a charity dedicated to improving the lives of people living with brain injuries and complex neurological conditions across the UK. Through our specialist rehabilitation centres, hospitals and community-based services, we help people regain skills, develop independence and achieve their personal goals.

Our colleagues are passionate about the work they do, and you'll find a strong team spirit across our services, with people who support one another and take pride in the care they provide.

Support Worker

We are looking for a Support Worker to join our friendly team at Shinewater Court in Eastbourne on a part-time or full-time basis.

This is a great opportunity for someone with experience in care, whether you've worked as a Support Worker, Healthcare Assistant or within a complex care setting, and would like to continue developing your skills in a supportive residential environment.

About Shinewater Court

Shinewater Court is a specialist residential service in Eastbourne, providing accommodation and personalised care for adults living with complex physical disabilities and additional care needs.

Our residents require varying levels of support with everyday activities, mobility and personal care. We focus on creating a comfortable, welcoming home where individuals are treated with dignity and respect, encouraged to make their own choices and supported to live as independently as possible.

You'll be joining an experienced team who work closely with residents, their families and healthcare professionals to provide consistent, person-centred care.

About the Role

As a Support Worker at Shinewater Court, you'll provide practical and personal support to residents with a range of physical disabilities and complex care needs.

Personal care is an important part of this role, so you'll need to be comfortable assisting residents with their daily routines, including washing, dressing, hygiene and mobility, while maintaining their dignity and independence.

You’ll also spend time getting to know the people you support, understanding their individual preferences and helping them enjoy their everyday lives.

Key Responsibilities

Person-Centred Care and Support

• Provide personalised care and support in line with individual care plans.
• Assist residents with personal care, hygiene, dressing and daily living activities.
• Support residents with mobility and moving and handling, using appropriate equipment and training.
• Encourage residents to make their own choices and maintain as much independence as possible.

Independence and Daily Living

• Help residents maintain everyday living skills and participate in activities they enjoy.
• Support social interaction, hobbies and community activities where required.
• Promote a comfortable, welcoming and homely environment.

Health, Safety and Wellbeing

• Monitor residents’ physical and emotional wellbeing, reporting any concerns appropriately.
• Assist with medication administration following relevant training and procedures.
• Follow safeguarding policies, individual risk assessments and health and safety guidelines.
• Maintain accurate care records and communicate important information during handovers.

Teamwork and Communication

• Work closely with colleagues, Team Leaders and healthcare professionals to provide consistent care.
• Build positive relationships with residents, families and other support networks.
• Contribute to team meetings, care reviews and effective shift handovers.
• Act as a Keyworker for designated residents where required.

About You

We're looking for someone who is caring, reliable and confident providing practical, hands‑on support to adults with physical disabilities and complex care needs.

Previous experience in a care environment would be beneficial, particularly if you've worked as a Healthcare Assistant, Care Assistant, Support Worker or in a similar role.

Ideally, you'll have:

• Previous experience in health and social care, residential care or complex care support.
• Experience or an understanding of providing personal care and supporting people with physical disabilities.
• Good communication skills and a patient, respectful approach.
• An understanding of safeguarding, dignity, confidentiality and person‑centred care.
• The ability to work well as part of a team and use your own initiative.
• A willingness to undertake training and develop your care skills.
• An NVQ Level 2 or 3 in Health and Social Care, or a willingness to work towards this qualification.

You’ll need to be comfortable providing personal care and available to work a shift pattern of 7am – 2pm or 2pm – 8pm, including alternate weekends.

Looking for Flexible Work in East Sussex?

Alongside our full-time vacancies, we're always interested in hearing from people who would like to join Brainkind as a Bank or Flexible Support Worker across our services in East Sussex.

Whether you’re studying, balancing family life, working in another role or simply looking for additional hours, bank work can offer the flexibility to fit around your existing commitments.

Our bank opportunities

Allow you to pick up available shifts based on service needs and your availability, while gaining valuable experience and making a difference to the people we support.

What We Offer

At Brainkind, we recognise the valuable contribution our Support Workers make and are committed to creating a positive working environment where colleagues feel supported and valued.

You can look forward to excellent benefits including:

• A competitive rate of up to £14.71 per hour
• 33 Days AL
• Buy/Sell up to 5 days AL each year
• Simply Health Plan; helps to cover the cost of routine healthcare treatments. Further information can be found at www.simplyhealth.co.uk/about-us
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Company Pension
• Group life assurance
• Eye voucher scheme
• Long service and staff awards
• Free parking

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

Safer Recruitment and Equality, Diversity & Inclusion

All successful candidates will be subject to appropriate pre-employment checks, including three years of checkable references and relevant DBS checks.

Brainkind is a Disability Confident Employer.

We guarantee an interview to disabled applicants who meet the minimum criteria for the role. We are committed to creating a diverse, inclusive and welcoming workplace where everyone is treated fairly and with respect. We value the different backgrounds, experiences and perspectives our colleagues bring and actively promote equality of opportunity throughout our recruitment practices.