Support Worker Cygnet

NR Times; Widnes; Hybrid; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Free meals on-site

GP helpline (24-hour)

Blue Light Card discount

Free eye tests

Gym membership discount

Employee discounts

Professional development opportunities

Job summary

Cygnet Paddocks in Widnes is seeking a dedicated Support Worker to help men with brain injury, neurological conditions and complex mental health needs progress in recovery. The role offers 42 hours per week across days and nights, with a structured weekend pattern and 12-hour shifts.

The position rewards with on-site benefits, ongoing coaching, and professional development opportunities within a specialist neuropsychiatric rehabilitation hospital.

Qualifications

• Experience in mental health, care or support setting with at least 2 years.
• Genuine passion for improving people’s lives.
• Calm, resilient and able to respond positively in challenging situations.

Responsibilities

• Provide enhanced, person-centred care using a flexible approach.
• Offer guidance and encouragement through physical and emotional support.
• Build positive, therapeutic relationships with service users.
• Learn about each individual’s needs and support them appropriately.
• Assist with medical, physical and welfare needs as required.
• Report medical and welfare concerns promptly and accurately.

Skills

Mental health experience

Good communication

Team player

Calm under pressure

Resilience

Empathy

Patient care

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Make a real difference in mental health and neurorehabilitation

Helping others improve and turn their lives around is one of the most rewarding things you can do.

At Cygnet, this is what we do every day for thousands of people across more than 150 services and sites throughout the UK.

We are looking for outstanding,compassionateand experienced Support Workers with a passion for delivering excellent care to join our team at Cygnet Paddocks in Widnes.

You’llbe working42 hoursper week, across days,nightsand alternate weekends, making a positive difference to the lives of the people in our care.

This is a rewarding opportunity for candidates looking for Mental Health Support Worker jobs in Widnes, Support Worker jobs near Liverpool, or a specialist role supporting men withacquiredbrain injury, neurological conditions, complex mental healthneedsandbehavioursthat challenge.

About Cygnet Paddocks

Cygnet Paddocks is our specialist neuropsychiatric rehabilitation hospital for men,locatedin Widnes in theNorth West. The service provides a dedicated care pathway for men affected byacquiredbrain injury or neurological conditions, wherebehavioursthat challenge may be the main barrier to recovery and rehabilitation.

The service supports the Level 1 Neuropsychiatric Rehabilitation Pathway for theNorth West, with a focus on adult males. Cygnet Paddocks has individually designed wards to support a clear and distinctive care and treatment pathway for people affected byacquiredbrain injury.

The in-house interdisciplinary team includes neuropsychiatry, psychology, occupational therapy, speech and language therapy, physiotherapy,nursesand support workers, all working together to keep the individual at the heart of their care and discharge planning.

Cygnet Paddocks is rated Good overall by the Care Quality Commission, with the Caring domain rated Outstanding.

A role for people with mental health experience

This role is ideal for someone who already has experience in a mental health, healthcare, care, rehabilitation or support setting.

You may have worked as a:

• Mental Health Support Worker
• Support Worker
• Healthcare Assistant
• Rehabilitation Assistant
• Brain Injury Support Worker
• Complex Needs Support Worker
• Care Assistant
• Residential Support Worker
• Recovery Worker
• Hospital Support Worker

Experience supporting people with mental health needs,acquiredbrain injury, neurological conditions, challengingbehaviours, physical health needs, safeguarding, personalcareor emotional wellbeing would be highly valuable.

If you are calm under pressure, resilient,compassionateand confident working in a specialist care environment, this could be the next step in your career.

Shift Pattern

You’llworka structuredrotaacross days,nightsand alternate weekends.

Your rota will include:

• Week 1: Monday, Tuesday,Saturdayand Sunday
• Week 2: Wednesday,Thursdayand Friday
• Day shifts: 8:00am to 8:30pm
• Night shifts: 8:00pm to 8:30am

This pattern gives you consistency, regular daysoffand the opportunity to build strong working relationships with colleagues and service users.

Your Day-to-Day

As a Support Worker at Cygnet Paddocks,you’llplay a key role in supporting men through their recovery and rehabilitation journey.

Your responsibilities will include:

• Offering enhanced care using a flexible and person-centredapproach
• Providing guidance and encouragement through physical and emotional support
• Building positive,professionaland therapeutic relationships
• Learning abouteach individual’sspecific needs and supporting them in the mostappropriate way
• Assistingwith medical, physical and welfare needs
• Reporting medical and welfare concerns asrequired
• Supporting safeguarding practices andmaintainingprofessional boundaries
• Helping tomaintaina safe,cleanand therapeutic environment
• Supporting individuals with daily routines,independenceand rehabilitation goals
• Working closely with nurses,cliniciansand wider professionals to deliver outstanding care

You Are…

We are looking for people who are genuinely driven to make a difference.

• Experienced in a similar mental health, care,healthcareor support setting, ideally with at least 2 years’ experience
• Genuinely passionate about improving people’s lives
• A confident communicator and good team player
• Calm, resilient and able to respond positively in challenging situations
• Sensitive,intuitiveand respectful
• Energetic and motivated to provide a trusting, stimulating and varied environment
• Passionate about empowering people and supporting independence
• Committed to delivering safe,compassionateand person-centredcare

Why Cygnet?

At Cygnet, ourperksgo waybeyond pension schemes and professional development. We want you to feel supported both in and out of work.

• £13.15 per hour, increasing to £13.45 per hour after 3 months and £13.70 per hour after18 months
• 42 hoursper week
• A rewarding role with the opportunity for overtime
• Regular coaching and appraisal
• Expert supervision and peer support
• Paid breaks
• Employee discount savings
• 24-hour free GP helpline
• Discounted gym membership
• Blue Light Card discount
• Free eye tests
• On-site benefits, including free meals
• Shopping,traveland leisure discounts
• A range of healthcare and financial benefits
• Excellent professional development opportunities
• The chance to build a meaningful career in specialist mental health and neurorehabilitation care

Ready to Make a Difference?

If you care about making a difference, we want to talk to you.

Join Cygnet Paddocks in Widnes as a Support Worker and help men withacquiredbrain injury, neurological conditions and complex mental health needs progress through recovery and rehabilitation.

Frequently Asked Questions:

Where is Cygnet Paddocks located?

Cygnet Paddocks islocatedonWilmereLane, Widnes, Cheshire, WA8 5UY, in theNorth West.

Is this role suitable for candidates from Liverpool?

Yes. This role is suitable for candidates looking for Support Worker jobs near Liverpool, mental health jobs in Widnes, or specialist care roles across the wider Liverpool City Region, Halton, Runcorn, StHelensand Cheshire.

What type of service is Cygnet Paddocks?

Cygnet Paddocks is a specialist neuropsychiatric rehabilitation hospital for men affected byacquiredbrain injury or neurological conditions.

Do I need mental health experience?

Yes, we are ideally looking for candidates with experience in a similar setting, particularly mental health, ABI, neurorehabilitation, complex needs,healthcareor support work.

What hours will I work?

You’llwork42 hoursper week across days,nightsand alternate weekends, with 12-hour shifts from 8:00am to 8:30pm and 8:00pm to 8:30am.

What is the hourly rate?

The role pays £13.15 per hour, increasing to £13.45 per hour after 3 months and £13.70 per hour after18 months.

Is Cygnet Paddocks rated by the CQC?

Yes. Cygnet Paddocks is rated Good overall by the Care Quality Commission, with Caring rated Outstanding.

What next?

If you care about making a difference – we want to talk to you.