Support Worker (Complex Care & Positive Behaviour Support)

Salford-Council; Salford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Salford City Council is seeking a caring Support Worker for our Supported Living team. You will deliver person-centred care, help people maintain independence and exercise choice about the lives they want to live, and work with specialist practitioners to apply Positive Behaviour Support where needed.

You will build supportive relationships, maintain records, support daily living tasks, finances, meals and personal care, and promote inclusion in the local community.

Qualifications

• Experience in supporting adults with complex needs including learning disabilities, autism and physical disabilities.
• Ability to carry out daily living tasks with empathy and respect.
• Understanding of PBS and safeguarding principles.

Responsibilities

• Tailor person-centred care to individual needs and outcomes.
• Assist with daily living tasks: finances, home, meals, medication and personal care.
• Encourage participation in social and community activities.
• Maintain accurate records and report concerns.
• Support development of positive relationships and community integration.

Skills

Caring approach

Compassionate

Person-centred care

Positive Behaviour Support

Building relationships

Communication skills

Teamwork

Flexibility

Commitment to learning

Education

NVQ Level 2 in health and social care

Care Certificate

Job description

Make Every Day Matter

We are looking for a caring, compassionate, committed and motivated Support Worker to join our Supported Living team, with a focus on person centred care and support, helping people to maintain independence and make choices about the lives they want to live, capturing 'Every Voice, Every Day'.

Join us at an exciting time for Adult Social Care in Salford

Salford City Council is continuing to strengthen and evolve its Adult Social Care services, with a clear commitment to inclusion, innovation and person-centred practice. Our new Provider Services arm of Adult Social Care supports Salford people to live fulfilling, independent and connected lives. Provider Services support people with learning disabilities, autism, dementia, mental health needs, physical disabilities and complex care conditions, helping people to achieve their goals and to live their life, their way, by giving people greater choice and control and being part of person-centred planning.

This is an opportunity to work in a forward-thinking service that values professional expertise, partnership working and creative approaches to support.

About the role

As a Support Worker you will tailor person centred care with the individual needs of people, aspirations, and outcomes. You will work with specialist lead practitioners to adopt and ensure Positive Behaviour Support strategies are effectively applied and to ensure Complex Care needs are met. You will work closely with specialist practitioners, drawing on knowledge, advice and guidance and apply and embed this in everyday practices.

Your role will involve:

• Ensuring the person is at the heart of everything we do
• Supporting people to carry out all the tasks involved in their daily life. Helping people to manage finances, their home, domestic tasks, meal preparation, medication, routine appointments and personal care
• Encouraging participation in social leisure and community activities
• Maintaining accurate records and reporting any concerns
• Supporting people to develop positive relationships and to be an equal and valued member of their local community
• Directly supporting people by providing specialist interventions where appropriate

What we’re looking for

We are seeking skilled and values-driven support workers with:

• A caring, practical and person-centred approach
• Experience of supporting adults with complex care needs including learning disabilities, autism, physical disabilities, mental health needs and behaviours of concern
• Ability to build positive and respectful relationships with people who use services, their families, carers and colleagues
• Good communication skills with the ability to adapt approaches to meet the needs of individuals
• Ability to work well as part of a team and independently
• Flexibility in your approach to working patterns and service needs

• Understanding of Positive Behaviours Support (PBS) principles and the ability to apply proactive, preventative strategies in practice is desirable
• Awareness of relevant legislation including the Care Act 2014, Mental Capacity Act 2005 and Equality Act 2010 is desirable
• Commitment to learning and professional development

Why Join Us?

At Salford City Council, you'll be part of a supportive organisation committed to delivering high-quality services and investing in its workforce. We offer:

• Comprehensive induction and training
• Ongoing learning and development opportunities
• Apprenticeship and qualification pathways
• Supportive management and team environments
• Opportunities to progress your career within Adult Social Care

About Provider Services

We deliver a wide range of personalised support across Salford through supported living houses, community hubs, specialist centres, respite provision and rehabilitation support. Our focus is on enabling people to live independently, stay connected to their communities and achieve the outcomes that matter most to them.

If you're looking for a rewarding role where you can make a meaningful contribution to people's lives, we would love to hear from you.

What we need from you if you are invited to interview:

• Passport/ID - You will be required to provide documentary proof of your right to work in the UK

• Qualifications – NVQ Level 2 in Health and Social Care, or Care Certificate

DBS (Enhanced): Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check – currently £49.50. The payment for this will be deducted from your first four months’ salary payments at a rate of £12.38 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £49.50.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. (Website below has links for most Countries and the overseas procedures needed - Can affect non-UK citizens as well as long-term UK personnel who have been out of the country for longer than 2 months.) https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

Please note that Salford City Council is currently unable to provide visa sponsorship for any role, as no Certificates of Sponsorship are available. Applicants must have the right to work in the UK without sponsorship.
Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.

Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you on our Salford pages!

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