Support Worker (Carlton Avenue)

Norwood; Greater London; On-site; GBP 21,000 - 25,000; Full time

Job summary

Norwood is seeking dedicated Support Workers to join our team in a residential setting, assisting adults with complex needs. You will deliver person-centred care, build trusting relationships, and contribute to meaningful, independent living for residents.

You will work within a supportive team in an environment that values dignity, choice and empowerment, ensuring every individual can thrive and feel valued. This role focuses on compassionate care and active participation in daily activities.

Qualifications

• Support adults with complex needs in a residential setting.
• Deliver person-centred care and build trusting relationships with the people you support.
• Help individuals live meaningful, fulfilling lives in an environment that values dignity, choice and independence.

Responsibilities

• Support people with their personal routines including personal care and meal preparation
• Encourage independence through life skills like budgeting, shopping and social outings
• Help people enjoy hobbies and interests: swimming, music, arts and outdoor activities
• Accompany residents to health appointments and trips out
• Work closely with our Physical Activity Practitioner, including in the hydrotherapy pool
• Contribute to household tasks and maintain a welcoming home environment
• Use a range of communication methods (Makaton, objects of reference, expressions)
• Drive the home vehicle for activities and appointments (only, if you’re a driver)

Job description

About the Role

We’re looking for dedicated Support Workers to join our team, supporting adults with complex needs in a residential setting.

You’ll work as part of a supportive team delivering person-centred care and building positive, trusting relationships with the people you support.

This is more than a care role. It’s an opportunity to help individuals live meaningful, fulfilling lives in an environment that values dignity, choice and independence.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.

We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

Your role will be varied and active. You’ll:

• Support people with their personal routines including personal care and meal preparation

• Encourage independence through life skills like budgeting, shopping and social outings

• Help people enjoy hobbies and interests: swimming, music, arts and outdoor activities

• Accompany residents to health appointments and trips out

• Work closely with our Physical Activity Practitioner, including in the hydrotherapy pool

• Contribute to household tasks and maintain a welcoming home environment

• Use a range of communication methods (Makaton, objects of reference, expressions)

• Drive the home vehicle for activities and appointments (only, if you’re a driver)