Support Worker - Atherton

We Change Lives; Atherton; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Welcome Bonus

Training and Development

Health and Wellbeing Support

Blue Light Card discounts

Night Enhancement

Free Meals

Refer a Friend

Christmas Enhancement

Technological Advancements

Job summary

We Change Lives is seeking a Support Worker for Bee Fold Lane 3L in Atherton. The role involves person-centered care, personal support, and collaboration with the Service Manager to meet residents’ needs in a 3L service for adults with complex health requirements.

Hours: 36 per week, days. Salary: £12.71–£13.21 per hour, with higher rates on training and competent tracheostomy/ventilation care. Training, benefits, and progression opportunities are offered in this charity environment.

Qualifications

• Desirable: A recognised health or social care qualification.
• Essential: Willingness and ability to learn.
• Desirable: Experience supporting people with disabilities, older people, dementia or mental health needs.

Responsibilities

• Mentor new colleagues during induction to support high-quality care delivery.
• Provide effective communication including accurate written reports.
• Deliver high-quality care in line with support plans and organisational policy.
• Support safeguarding, health and safety, and data protection requirements.

Education

A recognised health or social care qualification

Job description

Job Role: Support Worker

Service: Bee Fold Lane 3L

Hours per week: 36 Hours per week - Days

Salary: £12.71 - £13.21 per hour (higher rate applicable once trained and signed off as competent in tracheostomy and ventilation care)

Location: Atherton

About Bee Fold Lane

A warm and welcoming nine-bed nursing home situated in a peaceful residential area of Atherton, Bee Fold Lane is a service for adults with complex health needs, including acquired brain injuries. This is a 3L service, which is part of We Change Lives.

Our welcoming space includes a bright and spacious environment, featuring a versatile dining/activity area, and a sensory room that can become a cinema. Plus, we offer nutritious home-cooked meals from our fully equipped kitchen. We provide a high level of care, with our approach being entirely built around the people we support.

A Day in the Life of a Support Worker

As a Support Worker, no two days are alike - much like the diverse individuals we support. Our approach revolves around person-centered planning, tailoring our services to suit the distinct requirements of each person we support. We are deeply committed to working towards positive outcomes for every individual, celebrating even the smallest milestones on their journey to personal growth. As a Support Worker, you will be equipped with comprehensive training to provide a wide range of assistance, including personal care, behavioral support, fostering independence and confidence, and nurturing positive relationships through effective communication.

Our Employee Benefits

As a charity, we do what we can to show our teams that we value them and the lifechanging work they do, so we offer the following:

• Welcome Bonus: Receive a £250 bonus - £50 after 4 weeks of service and £200 after completing 2 months. Not eligible if we pay to sponsor you to work in the UK
• Training and Development: We offer access to both inhouse and accredited courses. We cover the cost of your qualification, and on completing Level 2 or above, you'll receive a £150 bonus (with an additional £50 for passing the care certificate).
• Health and Wellbeing Support: offering health and wellbeing support including 24/7 access to GP.
• Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
• Night Enhancement: An additional £1 per hour enhancement for all hours worked between 8pm and 8am, whether regular contracted hours, bank hours, or overtime.
• Free Meals: Available to all staff working 12hour shifts, ensuring you stay energized with a hot or cold meal.
• Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
• Christmas Enhancement (Double Time): Enjoy doubletime pay for allocated Christmas hours worked.
• Ongoing Technological Advancements: Benefit from our investment in new technology, including care plan and Rota apps, with full training provided.

What We're Looking For

Although previous experience would be great, it's not essential, as all training and qualifications are provided on the job!

We're looking for caring individuals who align with our vision and values. You'll advocate for our residents, making a meaningful impact on their lives. Our commitment to innovation, valuing every team member, and creating a supportive work atmosphere defines us. If you're passionate about changing lives, you'll thrive with us.

Job Description

Job Title: Support Worker

Responsible to: Service Manager

Responsible for: The People We Support

Our Values

Supporting rights, needs, choices and dreams

Seeing the possibility to make a difference in all that we do

Being financially responsible and economically sustainable

Embracing new technology and innovation

Appreciating every colleague's contribution

Job Summary

To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.

Key Responsibilities

Colleagues

Mentor new colleagues during induction to support high-quality care delivery

Participate in supervision, observation and appraisal processes

Provide effective communication including accurate written reports

Business

Follow WCL financial procedures

Act in line with the organisation's environmental and sustainability principles

The People We Support

Help maintain a caring environment aligned with best practice, guidance and legislative requirements

Contribute to clear and effective communication with all stakeholders

Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)

Seek and share the views and preferences of the people we support

Promote high levels of satisfaction among people we support, families, colleagues and commissioners

Support the Service Manager with complaints and concerns following WCL policy

Maintain positive relationships with families, the community, and external partners

Understand and implement safeguarding procedures

Safeguarding

Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training

Recognise and report safeguarding concerns appropriately

Health and Safety

As an employee, you must:

Take reasonable care of your own and others' health and safety

Cooperate with the employer to ensure compliance with legislation

Avoid misuse of equipment or systems provided for safety

Support the Service Manager in maintaining a safe environment

Data Protection

Respect confidentiality in line with the Data Protection Act 2018 and ISO27001

Use and share information only with authorised people and for authorised purposes

This job description is not exhaustive and may be amended to meet service needs.

Person Specification

Qualifications

Desirable:

A recognised health or social care qualification

Additional relevant training or qualifications

Experience

Essential:

Evidence of wanting to professionally develop

Willingness and ability to learn

Desirable:

Experience supporting people with disabilities, older people, dementia or mental health needs

Experience working as part of a team

Technical Skills

Essential:

Ability to handle basic numerical data, including simple financial information

Ability to use Microsoft Office (Word and Outlook)

Desirable:

Ability to use WCL transport or own transport when required

Personal Qualities

Essential:

Understanding of fairness and valuing diversity

Understanding of safeguarding vulnerable adults and the ability to recognise concerns

Ability to work positively and flexibly as part of a team

Positive values relating to disability, older people, dementia and mental health

Understanding of WCL's key statements and how to demonstrate them

Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs

Good verbal and written communication skills

Ability to listen sensitively

Strong interpersonal skills

Ability to develop and maintain positive relationships with others

Desirable:

Ability to plan, organise and prioritise tasks

Understanding of positive, person-centred support planning

More about We Change Lives and 3L

We Change Lives (WCL) is a charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, dementia, mental health issues and older people. Our mission is to support people in leading purposeful lives through compassionate care in residential homes, supported living schemes, and community services. We are excited to introduce you to 3L Care, a valuable addition to our family of services. 3L provide high-quality and compassionate residential nursing and social care for adults living with acquired brain injury, complex health needs, learning and physical disabilities - and we're thrilled to have them as part of the WCL family.