Support Worker

Phoenix Learning & Care Limited; Tiverton; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Holidays 28 days

Pension scheme

Learning & Development

Discounts via Blue Light Card

Wellbeing support

Cycle2Work

DBS paid

Sleep-in allowance

Medicash after 12 months

Job summary

Phoenix Learning and Care Limited is seeking a dedicated Support Worker in Tiverton to provide round-the-clock care for children. The role offers a permanent contract with a 40-hour week, and sleep-in shifts may add to compensation.

You will be a trusted ally, helping children thrive and grow in confidence through everyday activities and planned outings. The position requires patience, strong communication, and a driving licence.

Qualifications

• Patience, compassion and resilience; some children may have experienced trauma.
• Excellent verbal and written communication to update plans and coordinate with others.
• A driving licence is required to transport children as needed.
• Be flexible to sleep at the home during shifts; 2–3 days per week schedule.
• If you lack a residential childcare qualification, the employer supports obtaining one within two years.

Responsibilities

• Support children to achieve best possible quality of life, including activities at home and in the community.
• Help monitor development and keep records up to date with training provided.

Skills

Patience & compassion

Communication skills

Driving licence

Flexibility

Residential childcare qualification (2

Job description

About the Role

Job Title: Support Worker

Job Location: Tiverton

Salary: Between £27,248.00 - £28,288.00 based on 40 hours per week, plus potential sleep-in allowance

Contract Type: Permanent

Do you want to make a lasting impact in a child’s life?

Picture yourself as the person who brightens a child’s day after they’ve faced challenges. The one they turn to for support and encouragement, helping them grow in confidence, flourish in their abilities, and navigate life’s obstacles. This is more than a job, it’s your opportunity to nurture their potential, create moments of happiness, and leave a lasting, positive mark on a child’s future.

These children have so much potential, but they need someone like you to help them thrive. Your compassion, patience, and encouragement can be the difference that helps them build confidence, achieve independence, and find happiness.

You’ll become more than just a support worker. You’ll be a role model, a motivator, and a trusted support system. Whether you’re baking together, exploring Plymouth’s amazing attractions, or simply lending an ear on a challenging day, your presence will matter. Not every day will be perfect, there will be tough moments where your resilience and patience are truly needed. But being that constant source of support and stability for the children, especially during difficult times, is what makes all the difference.

Working in either of our homes based around Tiverton, you’ll have the chance to build deep and meaningful connections with the children you support and your team. The children need support 24 hours a day, meaning you’ll be able to work your full week in 2-3 days, which is only 10 shifts per month! You’ll have the time to enjoy your own life giving you a great work life balance.

A day in the life of a Support Worker will involve:

• Supporting children to have the best quality of life possible. Whether it be through baking at home, fun days out, or holidays with them. You could be doing anything from making sure the children have a healthy diet to taking them to a local community drama group!
• Ensuring our children are kept safe and their plans are suitable for their needs. We’ll need you to help monitor their development by keeping our systems and records up to date. Don’t worry though, you’ll get all the training you need.

To be a successful Support Worker, you’ll need:

• Patience, compassion, and resilience – The children you’ll support may have experienced trauma, which may have an impact on their behaviour.
• Great communication skills – Both verbal and written communication is important in this role as you’ll be speaking to a lot of different people at different times and need to be able to update the children’s plans.
• A driving licence – Our children love to be out in the community. We need you to be able to drive them to where they need to go. We have the cars, you just need the licence.
• To be flexible – You’ll need to be able to sleep at the home during your shifts. The children need support 24 hours a day. This does mean you’ll be able to work your full week in 2-3 days!
• If you don’t already hold a qualification in residential childcare, we will pay for this. It’s key that you have this within your first 2 years of working in the sector, but you’ll have our support along the way.

In return for your time, you’ll get:

• Holidays – You’ll get 28 days annual leave. You’ll still need to work on bank holidays if the rota requires.
• Pension scheme– Our pension scheme is based on you paying in 5%, and us adding 3%.
• Learning & Development Opportunities – We provide comprehensive learning opportunities for team members to develop themselves.
• Discounts – You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
• Wellbeing Support – Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a six weekly confidential check in clinic, and group reflective practice sessions.
• Cycle2Work -The cycle to work scheme enables you to buy a bicycle at a discounted rate.
• DBS – As this role required you to have an enhanced DBS carried out, we will cover this cost.
• Sleep-in Allowance-You have the potential to earn up to an additional £6,183 per year, based on completing 10 sleep-in shifts per month - but these are not guaranteed.
• After 12 months service – You’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll get life assurance paid at x2 your annual salary, and even more high street discounts.

In line with safer recruitment guidelines, we will run an online check on the successful candidate. This can and may include any public social media profiles.

At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

INDC