Children's Residential Support Worker

Phoenix Learning & Care Group; Taunton; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

28 days holidays

Pension scheme

Learning & Development

Discounts and benefits

Wellbeing support

Cycle to work

DBS covered

Sleep-in allowance

Medicash after 12 months

Job summary

Phoenix Learning & Care Group is seeking a dedicated Support Worker to assist children in a Taunton home. The role focuses on promoting quality of life through activities, meals, and outings, while ensuring safety and up-to-date plans are maintained. Training will be provided.

You will need patience, strong communication, a valid driving licence and flexibility for sleep-in shifts. The company offers benefits and long-term support for childcare qualifications.

Qualifications

• Patience, compassion and resilience to support children who may have experienced trauma.
• Excellent verbal and written communication with staff, families and professionals.
• A valid driving licence to transport children as needed.
• Flexibility to sleep at the home during shifts and work 2–3 days per week.
• If not hold a residential childcare qualification, the company will fund within 2 years.

Responsibilities

• Support children to have the best quality of life through home activities and outings.
• Ensure safety and maintain updated plans and records with proper training provided.

Skills

Patience, compassion, and resilience

Great communication skills

Driving licence

Flexibility (sleep-in shifts)

Residential childcare qualification (2

Job description

About The Role

Job Title: Support Worker

Job Location: Taunton

Salary: Between £27,248.00 and £28,288.00 based on 40 hours per week, plus potential sleep-in allowance

Contract Type: Permanent

I’m looking for someone who can be a role model and support me in my day-to-day life at my home in Taunton. I’d love to spend time with someone who’s kind, fun, and understands what makes me tick. I’m really into gaming, especially on my Xbox, and I could talk for hours about Roblox and Pokémon. If you know your way around a controller or can name a few legendary Pokémon, we’ll get along just fine.

I also care a lot about fitness. I’ve got a home gym and I use it regularly to stay strong and focused. I enjoy going for bike rides and walks, especially when the weather’s good. Being active helps me feel my best, and I’d love someone who’s up for joining me and encouraging me along the way.

I’ve got a great sense of humour and I love cracking jokes, some are clever, some are just silly, but I always try to make people laugh. I’m looking for someone who’s patient, upbeat, and doesn’t mind a bit of banter. Whether we’re gaming, working out, or just chatting, I want someone who gets me and can help make each day a bit better.

If you’re someone who’s reliable, positive, and ready to be part of my world, I’d really like to meet you.

A day in the life of a Support Worker will involve:

• Supporting children to have the best quality of life possible. Whether it be through baking at home, fun days out, or holidays with them. You could be doing anything from making sure the children have a healthy diet to taking them to Clarkes Village.
• Ensuring our children are kept safe and their plans are suitable for their needs. We’ll need you to help monitor their development by keeping our systems and records up to date. Don’t worry though, you’ll get all the training you need.

To be a successful Support Worker, you’ll need:

• Patience, compassion, and resilience – The children you’ll support may have experienced trauma, which may have an impact on their behaviour.
• Great communication skills – Both verbal and written communication is important in this role as you’ll be speaking to a lot of different people at different times and need to be able to update the children’s plans.
• A driving licence – Our children love to be out in the community. We need you to be able to drive them to where they need to go. We have the cars, you just need the licence.
• To be flexible – You’ll need to be able to sleep at the home during your shifts. The children need support 24 hours a day. This does mean you’ll be able to work your full week in 2-3 days!
• If you don’t already hold a qualification in residential childcare, we will pay for this. It’s key that you have this within your first 2 years of working in the sector, but you’ll have our support along the way.

In return for your time, you’ll get:

• Holidays – You’ll get 28 days annual leave. You’ll still need to work on bank holidays if the rota requires. You’ll also get an extra day off for your birthday after your first year with us.
• Pension scheme– Our pension scheme is based on you paying in 5%, and us adding 3%.
• Learning & Development Opportunities – We provide comprehensive learning opportunities for team members to develop themselves.
• Discounts – You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
• Wellbeing Support – Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a monthly confidential check in clinic, and group reflective practice sessions.
• Cycle2Work -The cycle to work scheme enables you to buy a bicycle at a discounted rate.
• DBS – As this role required you to have an enhanced DBS carried out, we will cover this cost.
• Sleep-in Allowance-You have the potential to earn up to an additional £6,183 per year, based on completing 10 sleep-in shifts per month - but these are not guaranteed.
• After 12 months service - You’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll get life assurance paid at x2 your annual salary, and even more high street discounts.

In line with safer recruitment guidelines, we will run an online check on the successful candidate. This can and may include any public social media profiles.

At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

INDC