Support Worker

Cera Care; Southend-on-Sea; On-site; GBP 13,638 - 19,424; Part time

Benefits offered by this job

Holiday pay and pension scheme

Free DBS, uniform provided

BHN Extras discounts platform access

Blue Light Card Scheme discounts

Referral scheme £400 per referral

Job summary

Cera Care is hiring Support Workers in the Southend area to help people with mental health conditions and substance misuse. Training will be provided, and weekend shifts may be required. You may support individuals in crisis and in need of de-escalation, with opportunities to pursue NVQ Level 2 or 3 in Social Care.

We value compassion, resilience, and collaboration with healthcare and social services to ensure comprehensive support for those in our care.

Qualifications

• Comfortable supporting people with challenging behaviour; training will be provided.
• No experience required; full training given.
• Must have weekend availability and flexible shifts.

Responsibilities

• Communicate and promote positive behaviour; identify triggers to prevent escalations.
• Handle emergencies and crises using de-escalation techniques.
• Be aware of diverse cultural backgrounds and co-occurring disorders affecting mental health and substance misuse.
• Remain resilient and manage stress and emotional demands of the role.
• Collaborate with healthcare professionals, social services and community organisations to ensure access to support services.

Skills

Active listening

De-escalation

Empathy

Driver's license

Education

NVQ Level 2/3 in Social Care

Job description

• Compensation: GBP 12.71 - GBP 12.71 - hourly

Company Description

Job Description

We're looking for Support Workers in the Souhtend area. As a Mental Health Support Worker with Cera you will be playing a fundamental part in improving the lives of people with mental health conditions and a history of substance misuse. You will need to be comfortable supporting people who may at times present with challenging behaviour, training will be given. The role may include elements of personal care.

Are you prepared to support people in crisis, and to de-escalate sensitive situations?

Can you help people to make a positive change to their lives?

Can you communicate effectively and use active listening skills to understand people's needs?

Role highlights:

• Shift patterns consist of Various block shifts between 07.00 and 22.00. Must have weekend availability (every other)
• We can only consider drivers
• Opportunity to complete either NVQ Level 2 or 3 in Social Care (through work-based learning) and further progression opportunities

Our benefits include:

• Holiday pay and pension scheme
• Free DBS, company mobile phone and uniform provided
• Access to our benefits & discounts platform BHN Extras, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.
• Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more
• Enhanced maternity (12 weeks full pay), paternity and parental leave policies
• Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.
• Extra earnings through our referral scheme Care Friends - £400 per referral

More about the role:

• In this role you will need to be able to communicate and promote positive behaviour, identifying triggers in order to prevent escalations of stressful situations.
• You must also be prepared to handle emergencies and crisis situations, using de-escalatation techniques to diffuse situations.
• You will have an awareness of and sensitivity to diverse cultural backgrounds and the co-occuring disorders and the how they can influence menal health and substance misuse issues.
• You will be resilient and able to manage stress and the emotional demands of the role.
• You should have the ability to work collaboratively with other healthcare professionals, social services and community organisations to ensure the people you support get access to a full range of support services.

If you are kind and compassionate, patient and friendly then you will make the perfect support worker - no experience is required and full training is given, we are keen to speak to you.

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