Support Worker

M & D Care; Pontardawe; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Festive pay premium

Early access to earnings

Refer a Friend bonus

Free yearly MOT

DBS check paid

Healthcare plan

28 days holiday

Bonus schemes

Pension scheme

Job summary

Join our passionate team at M&D Care as a Support Worker in Pontardawe, providing emotional and practical care in a residential setting. No prior experience is required as full training will be given, but having the right values is important to us.

M&D Care are an established family-oriented business, delivering specialist, complex and bespoke care services throughout Southwest Wales for people with Learning Disability, Physical Disability and Mental Health needs.

Qualifications

• No prior experience required; full training provided
• Must be aged 18 or over (implied by role)
• Ability to drive preferred (mentioned in essentials)

Responsibilities

• Deliver high-quality, person-centred care to individuals in a residential setting
• Assist with daily living tasks including personal care, meals, medication management, and shopping
• Promote independence, dignity, and well-being through meaningful activities
• Work autonomously while maintaining safety and respect for those supported
• Comply with Social Care Wales and Care Inspectorate Wales standards

Skills

Compassionate

Team player

Willing to learn

Reliability

Job description

Employment Type: Full-time 37.5 hours per week

Base Salary: Up to £13.45 per hour once SCW registered

Essentials: The ability to drive is preferred for this post.

Qualifications: Full paid training provided

Benefits

• Double time for key festive bank holidays
• Early access to a proportion of monthly earnings
• Refer a Friend Bonus Scheme
• Free yearly MOT
• Social Care Wales registration fee paid by M&D Care and free DBS check
• Simply Health benefit including dental care (after 6 months service)
• 28 days' holiday including bank holidays
• Yearly performance and attendance related bonus schemes
• Pension scheme
• Full-time contracts available from 37.5 to 45 hours per week; part-time 22.5 hours per week also available

Full job description

Join our passionate team at M&D Care as a Support Worker in Pontardawe, and make a real difference in the lives of vulnerable adults. As a Support Worker, you’ll provide emotional and practical care in a residential setting. No experience is necessary as full training will be given, but having the right values is important to us.

M&D Care are an established family-oriented business, which is run by a passionate team of professionals who deliver specialist, complex and bespoke care services throughout Southwest Wales for people with Learning Disability, Physical Disability and Mental Health needs. We believe that everyone should be given the opportunity to succeed and to achieve their goals and aspirations in life however big or small these may be.

Role and Responsibilities:

• Deliver high-quality, person-centred care to individuals with mental health needs and learning disabilities.
• Assist with daily living tasks including personal care, meal preparation, medication management, and shopping.
• Promote independence, dignity, and well-being through engaging and meaningful activities.
• Work autonomously while maintaining the safety and respect of those you support.
• Comply with regulatory standards set by Social Care Wales and Care Inspectorate Wales.

What We’re Looking For

We’re seeking compassionate individuals who share our values:

• Treat others with dignity and respect and understand individual needs
• Work well as part of a team
• Strive for high-quality care and positive outcomes
• Willing to learn and grow professionally

Additional Information

• Shift patterns vary and include weekends and night shifts on a rota basis
• No prior experience required – full training provided
• Opportunity to gain a QCF Level 2 in Health & Social Care after probation, with full support

Requirements

• A genuine passion for providing excellent care
• Must be aged 18 or over