Support Worker

Dimensions; Newcastle upon Tyne; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Annual leave 30 days

Career progression

Learn to Drive scheme

Salary advance

High Street discounts

Life Assurance & Pension

Industry leading training

Enhanced DBS paid

Job summary

Dimensions in Newcastle is seeking proactive Support Workers to assist four residents in their own supported living bungalows. You will help with daily routines, personal care, medications, and social activities in a lively, supportive environment.

We value energy, patience, and consistency, offer comprehensive training, driver-friendly role with a driving licence, and a benefits package including annual leave and progression opportunities.

Qualifications

• Experience supporting adults with learning disabilities and autism.
• Full UK / EU manual driving licence required.
• Positive behaviour support training provided; previous experience preferred.
• Flexible shift patterns to cover days and weekends.

Responsibilities

• Support daily routines and independence.
• Assist with personal care.
• Administer and support with medication.
• Support with food shopping and meal preparation.
• Help with household tasks, such as cleaning and laundry.
• Encourage participation in activities and community life.
• Provide calm reassurance following Positive Behaviour Support plans.

Skills

Flexibility

Emotional resilience

Patience

Team player

Building relationships

Job description

Support Worker
Location: Newcastle, NE3
Full time / Part Time

Full UK / EU Manual Driving Licence Required

About Dimensions

At Dimensions, we support adults with learning disabilities and autism to live great lives. As one of the country’s largest not-for-profit organisations, we are driven by our values. Everything we do places the people we support at the heart of their support ensuring they have choice, control, and opportunities to thrive.

We are proud to be an inclusive employer, and our colleagues benefit from award-winning training, career development programmes, wellbeing support, and a fantastic range of rewards. When you join Dimensions, you join a team that genuinely cares and works in partnership to make a real difference every day.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

Are you someone who enjoys being active, having fun and making a real difference?

We’re looking for enthusiastic, positive Support Workers to join our team in Kenton, supporting four incredible people in their own supported living bungalows.

You’ll be supporting three gentlemen and one lady with learning disabilities and autism to live independently and enjoy life on their terms.

This is a lively, engaging environment with people who love to stay active, social and involved.

Their interests include:

• Thrill-seeking days out – think fairgrounds and fun activities
• Video games and entertainment
• Shopping trips
• Getting creative with arts and crafts
• Bike rides and being outdoors
• Watching drama and crime series (Police Interceptors is a favourite!)
• Music, dancing and enjoying the moment
• Spending quality time with family and friends

No two days are the same, and your role will be all about helping them enjoy the things they love.

You will also need to provide emotional reassurance when experiencing behaviours of distress – full positive behaviour support training is provided but previous experience is essential.

Your role will include:

• Supporting daily routines and independence
• Helping with personal care (varying levels)
• Administering and supporting with medication
• Supporting food shopping and meal preparation
• Helping with household tasks such as cleaning and laundry
• Encouraging participation in activities, hobbies and community life
• Providing calm reassurance during behaviours of distress, following Positive Behaviour Support plans

You’ll be someone who can bring energy, patience and consistency, while also knowing how to stay calm and supportive when it matters most.

What shifts are required:

Day shifts are typically 8am – 10pm
Waking nights are typically 10pm – 8am
We’re looking for people with flexibility to work on a rota basis that includes a combination of shifts, weekdays and weekends
Rotas are provided at least 4 weeks in advance to support a healthy work life balance - something we're very passionate about!

Applications will be shortlisted on receipt and interviews will be held until the posts are filled

About you

We’re looking for people who are:

• Fun, active and enjoy getting involved
• Patient, reliable and emotionally resilient
• Confident supporting behaviours of distress (experience preferred)
• Great at building genuine relationships
• Team players who can adapt to different personalities and routines

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - allpaid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.